Profession cloak room attendant

Cloakroom attendants store and keep safe guests’ coats, bags and other belongings during their stay, e.g. in theatres, concert halls, hotels, restaurants or museums.

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Tasks cloak room attendant

• guests and receive coats, bags, umbrellas and other personal belongings from them.
• a specific number to the belongings.
• the guests a ticket that corresponds to the number of their belongings.
• costs when payment is required and handle money.
• coats, bags and other personal belongings according to the ticket number and keep them safe.
• Return coats, bags and other personal belongings to the guests.
• Keep the cloakroom area clean and tidy.
• Answer customer enquiries or inform guests about the costs, availability, policies and procedures of the facilities.
• Refer guest problems or complaints to supervisors.
• Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.

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