Profession ICT accessibility tester

ICT accessibility testers evaluate websites, software applications, systems or user interface components with regards to friendliness, operability of the navigation and visibility to all types of users, especially including those with special needs or disabilities.

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Personality Type

  • Conventional / Investigative

Knowledge

  • Application usability

    The process through which the learnability, efficiency, usefulness and ease of use of a software application can be defined and measured.

  • World Wide Web Consortium standards

    The standards, technical specifications and guidelines developed by the international organisation World Wide Web Consortium (W3C) which allow the design and development of web applications.

  • Behavioural science

    The investigation and analysis of subject behaviour through regulated and lifelike observations and disciplined scientific experiments.

  • Human-computer interaction

    The study of the behaviour and interaction between digital devices and human beings.

  • ICT accessibility standards

    The recommendations for making ICT content and applications more accessible to a wider range of people, mostly with disabilities, such as blindness and low vision, deafness and hearing loss and cognitive limitations. It includes standards such as Web Content Accessibility Guidelines (WCAG).

  • Levels of software testing

    The levels of testing in the software development process, such as unit testing, integration testing, system testing and acceptance testing.

Skills

  • Test for emotional patterns

    Discern patterns in the emotions of individuals by using various tests in order to understand the causes of these emotions.

  • Measure software usability

    Check the convenience of the software product for the end user. Identify user problems and make adjustments to improve usability practice. Collect input data on how users evaluate software products.

  • Test system accessibility for users with special needs

    Examine whether software interface complies with standards and regulations so that the system can be used by people with special needs.

  • Replicate customer software issues

    Use specialised tools to replicate and analyse the conditions that caused the set of software states or outputs reported by the customer in order to provide adequate solutions.

  • Address problems critically

    Identify the strengths and weaknesses of various abstract, rational concepts, such as issues, opinions, and approaches related to a specific problematic situation in order to formulate solutions and alternative methods of tackling the situation.

  • Test for behavioural patterns

    Discern patterns in the behaviour of individuals by using various tests in order to understand the causes of their behaviour.

  • Use experience map

    Examine all the interactions and touchpoints people have with a product, brand or service. Determine key variables such as duration and frequency of every touchpoint.

  • Conduct research interview

    Use professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.

  • Assess users' interaction with ICT applications

    Evaluate how users interact with ICT applications in order to analyse their behaviour, draw conclusions (for instance about their motives, expectations and goals) and improve applications' functionalities.

  • Report test findings

    Report test results with a focus on findings and recommendations, differentiating results by levels of severity. Include relevant information from the test plan and outline the test methodologies, using metrics, tables, and visual methods to clarify where needed.

  • Execute software tests

    Perform tests to ensure that a software product will perform flawlessly under the specified customer requirements, using specialised software tools. Apply software testing techniques and tools in order to identify software defects (bugs) and malfunctions.

  • Execute ICT user research activities

    Perform research tasks such as recruitment of participants, scheduling of tasks, collecting of empirical data, data analysis and production of materials in order to assess the interaction of users with an ICT system, program or application.

  • Provide software testing documentation

    Describe software testing procedures to technical team and analysis of test outcomes to users and clients in order to inform them about state and efficiency of software.

Optional knowledge and skills

process-based management linq cognitive psychology give live presentation agile project management use scripting programming xquery mdx conduct ict code review javascript manage schedule of tasks design user interface ict project management methodologies query languages resource description framework query language tools for ict test automation debug software web programming develop automated software tests develop ict test suite use markup languages n1ql ldap lean project management sparql php ict debugging tools ajax