Profession ICT business analysis manager

ICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contribute to the general ICT functional requirements of the business organisation. ICT business analysis managers analyse business needs and translate them into ICT solutions.

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Personality Type

  • Investigative / Realistic
  • Social / Investigative

Knowledge

  • Business processes

    Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.

  • ICT security legislation

    The set of legislative rules that safeguards information technology, ICT networks and computer systems and legal consequences which result from their misuse. Regulated measures include firewalls, intrusion detection, anti-virus software and encryption.

  • Business process modelling

    The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.

  • Decision support systems

    The ICT systems that can be used to support business or organisational decision making.

Skills

  • Provide ICT consulting advice

    Advise on appropriate solutions in the field of ICT by selecting alternatives and optimising decisions while taking into account potential risks, benefits and overall impact to professional customers.

  • Propose ICT solutions to business problems

    Suggest how to solve business issues, using ICT means, so that business processes are improved.

  • Write work-related reports

    Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

  • Make strategic business decisions

    Analyse business information and consult directors for decision making purposes in a varied array of aspects affecting the prospect, productivity and sustainable operation of a company. Consider the options and alternatives to a challenge and make sound rational decisions based on analysis and experience.

  • Design process

    Identify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.

  • Perform business analysis

    Evaluate the condition of a business on its own and in relation to the competitive business domain, performing research, placing data in context of the business' needs and determining areas of opportunity.

  • Improve business processes

    Optimise the series of operations of an organisation to achieve efficiency. Analyse and adapt existing business operations in order to set new objectives and meet new goals.

  • Manage ICT project

    Plan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or products, within specific constraints, such as scope, time, quality and budget.

  • Implement strategic planning

    Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

  • Track key performance indicators

    Identify the quantifiable measures that a company or industry uses to gauge or compare performance in terms of meeting their operational and strategic goals, using preset performance indicators.

  • Define technical requirements

    Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.

  • Create business process models

    Develop formal and informal descriptions of the business processes and the organisational structure by using business process models, notations and tools.

  • Coordinate technological activities

    Give instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.

  • Analyse business requirements

    Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.

  • Provide cost benefit analysis reports

    Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.

Optional knowledge and skills

provide training on technological business developments apply change management ict market systems development life-cycle execute analytical mathematical calculations data mining communicate with customers adapt to changing situations information extraction perform data mining use different communication channels visual presentation techniques business strategy concepts