Profession domestic energy assessor

Domestic energy assessors advise individuals on energy supply for their homes. They assess the individual's needs and recommend the appropriate source of energy and supplier, attempting to secure energy sales. They also advise on economic and environmental advantages of types of energy, and create energy plans compliant with regulations and the technical requirements and conditions of the residence.

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Personality Type

Knowledge

  • Energy performance of buildings

    Factors that contribute to lower energy consumption of buildings. Building and renovation techniques used to achieve this. Legislation and procedures regarding energy performance of buildings.

  • Sales argumentation

    Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.

  • Characteristics of services

    The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.

  • Characteristics of products

    The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.

  • Domestic heating systems

    The modern and traditional heating systems alimented by gas, wood, oil, biomass, solar power and other renewable energy sources and their energy saving principles.

  • Sales strategies

    The principles concerning customer behaviour and target markets with the aim of promotion and sales of a product or a service.

Skills

  • Identify energy needs

    Identify the type and amount of energy supply necessary in a building or facility, in order to provide the most beneficial, sustainable, and cost-effective energy services for a consumer.

  • Advise on potential safety hazards concerning heating systems

    Provide information and advice to clients on the type of potential dangers they face, such as suffocation, CO-poisoning or fire, in cases where the fireplaces or chimneys are not swept for a long period of time.

  • Identify customer's needs

    Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

  • Carry out sales analysis

    Examine sales reports to see what goods and services have and have not sold well.

  • Advise on heating systems energy efficiency

    Provide information and advice to clients on how to preserve an energy efficient heating system in their home or office and possible alternatives.

  • Assess customers

    Quickly compose a picture of a customers’ personal circumstances, needs and preferences.

  • Inform customers on energy consumption fees

    Inform potential customers of an energy retailer on the monthly fees charged for their energy supply services, and any additional charges.

  • Answer requests for quotation

    Make up prices and documents for the products that customers may purchase.

  • Advise on utility consumption

    Advise individuals or organisations on methods in which they can reduce their consumption of utilities, such as heat, water, gas, and electricity, in order for them to save money and incorporate sustainable practices.

  • Manage contracts

    Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes.

Optional knowledge and skills

manage development of promotional material implement marketing strategies plan event marketing for promotional campaigns attend trade fairs implement sales strategies review completed contracts assess supplier risks promote sustainable energy gas market renewable energy technologies inform on government funding monitor after sales records provide information on solar panels provide information on geothermal heat pumps perform market research liaise with advertising agencies prepare sales checks deliver a sales pitch manage contract disputes prospect new customers solar energy provide information on wind turbines negotiate terms with suppliers plan customers' sales visits negotiate improvement with suppliers electricity market

Source: Sisyphus ODB