Profession Call centre manager

Call centre managers plan, direct and coordinate the provision of call centre services

Personality Type

Related professions call centre, service desk

  • Call centre agent inbound
  • Call centre agent outbound
  • Client information worker, all other
  • Contact centre information clerk
  • Customer service representative
  • Emergency centre telephonist
  • Enquiry clerk
  • First line supervisor call centre agents
  • Survey or market research interviewer

Source: Sisyphus ODB