Profession carriage driver

Carriage drivers tranport passengers in horse-drawn carriages. They ensure passengers' safety and care for the horses.

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Knowledge

• Animal behaviour

  The natural behavioural patterns of animals, i.e. how normal and abnormal behaviour might be expressed according to species, environment, human-animal interaction and occupation.

• Road traffic laws

  Understand road traffic laws and the rules of the road.

Skills

• Obey traffic rules

  Follow traffic signs, lights, signals and rules to ensure safe transportation.

• Focus on passengers

  Transport passengers to their destination in a safe and timely fashion. Provide appropriate customer service; inform passengers in the event of unexpected situations or other incidents.

• Drive carriage

  Handle a horse-drawn carriage by instructing the horses through use of the reins and spoken commands.

• Communicate with customers

  Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

• Tolerate sitting for long periods

  Have the patience to remain seated for long periods of time; maintain an appropriate and ergonomic posture while sitting.

• Ensure passenger comfort

  Ensure the safety and comfort of train passengers; help passengers to get on and off the train using any mechanical aids as necessary. Respond to passengers requests and pursue maximum customer satisfaction.

• Assist passengers

  Provide help to people getting in and out of their car or any other transportation vehicle, by opening doors, provide physical support or hold belongings.

• Harness horses to carriage

  Hitch the horse(s) to the carriage by correctly fastening the reins and rigging ropes.

Optional knowledge and skills

Source: Sisyphus ODB