Profession games development manager

Games development managers supervise and coordinate the creation, development, distribution, and selling of games. They communicate with manufacturers to ensure the production of games.

Personality Type

• Enterprising / Investigative
• Investigative / Enterprising

Knowledge

• Responsible gambling

  The proper behaviour when participating in a gambling game such as how to be aware of others people's reactions and why people act and react as they do.

Skills

• Lead a team

  Lead, supervise and motivate a group of people, in order to meet the expected results within a given timeline and with the foreseen resources in mind.

• Manage gambling hospitality

  To manage the operational implementation of the Hospitality offerings, ensuring delivery of a consistent approach and a high quality presentation and service as agreed with competent Authorities.To review the cost controls and management of the Hospitality offering as well as internal audits.

• Manage gaming cash desk

  Ensure compliance with the company operating procedures and relevant legislation for cash desk activities.Apply the mandatory policies on anti money laundering and other financial frauds and actively control debt management and recovery within agreed parameters

• Maintain operational standards

  To ensure full compliance within requirements Gambling legislation and regulation. To ensure that all gaming staff and managers receive regular scheduled training in technical competence and procedural compliance. To review and agree improvements where necessary for any Audits within your line of responsibility. To ensure any agreed changes to Gaming Procedures and processes are fully implemented. To prevent theft and fraud (external and / or internal personnel) by implementing the security control procedures. To compile accurate and timely performance reports as per company requirements. To develop a succession plan for all Gaming Staff, ensuring sufficient trained and licensed managers are available to run the department. To actively seek and take advantage of, opportunities for personal development, within the business.

• Align efforts towards business development

  Synchronise the efforts, plans, strategies, and actions carried out in departments of companies towards the growth of business and its turnover. Keep business development as the ultimate outcome of any effort of the company.

• Train employees

  Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

• Alter management

  To manage and drive change effectively to improve business performance and competitive edge.

• Manage gaming facilities

  Manage opportunities for cost and process efficiencies in relation to the maintenance, cleaning, security, administration and other peripheral functions within the GBLs' facilities

• Monitor customer service

  Ensure all employees are providing excellent customer service in accordance to company policy.

• Follow ethical code of conduct of gambling

  Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.

• Manage gambling finances

  Assist in the compilation of the annual budget for the gambling, betting or lottery operation. Develop and implement action plans to ensure required turnover and profitability of the operation is achieved. Monitor expenditure within the club and ensure management controls and costs remain within the budget. Monitor all complementary costs to ensure managers adhere to the policy.

• Manage gambling game

  Observe and review the history data of the game of players and analyse their profile to enable proactive management of the gaming operation. Involve Gaming Managers into the review process in a regular basis in order to assist where needed.

• Ensure compliance with policies

  Ensure compliance with legislation and company procedures in respect of health and safety in the workplace and public areas. Ensure awareness and compliance with all company policies in relation to health and safety and equal opportunities in the workplace.

Optional knowledge and skills

Source: Sisyphus ODB