Profession intercultural communication consultant
Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.
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- Consultation methods
Techniques used to facilitate clear and open communication and the provision of advice between individuals, communities or the government, such as discussion groups or one-on-one interviews.
- Business processes
Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.
- Advise on public relations
Advise business or public organisations on public relations management and strategies in order to ensure efficient communication with target audiences, and proper conveying of information.
- Apply knowledge of human behaviour
Practice principles related to group behaviour, trends in society, and influence of societal dynamics.
- Maintain internal communication systems
Maintain an effective internal communication system among employees and department managers.
- Study cultures
Study and internalise a culture that is not your own to truly understand its traditions, rules, and workings.
- Implement operational business plans
Implement the strategic business and operational plan for an organisation by engaging and delegating to others, monitoring progress and making adjustments along the way. Evaluate the extent to which strategic objectives have been achieved, learn lessons, celebrate success and recognise people’s contributions.
- Monitor sociological trends
Identify and investigate sociological trends and movements in society.
- Use consulting techniques
Advise clients in different personal or professional matters.
- Analyse business processes
Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.
- Show intercultural awareness
Show sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to promote integration in a community.
- Use communication techniques
Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.
- Implement strategic planning
Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
- Listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.