Profession intercultural communication consultant

Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.

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Personality Type

  • Enterprising / Artistic

Knowledge

  • Consultation methods

    Techniques used to facilitate clear and open communication and the provision of advice between individuals, communities or the government, such as discussion groups or one-on-one interviews.

  • Business processes

    Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.

Skills

  • Implement operational business plans

    Implement the strategic business and operational plan for an organisation by engaging and delegating to others, monitoring progress and making adjustments along the way. Evaluate the extent to which strategic objectives have been achieved, learn lessons, celebrate success and recognise people’s contributions.

  • Maintain internal communication systems

    Maintain an effective internal communication system among employees and department managers.

  • Advise on public relations

    Advise business or public organisations on public relations management and strategies in order to ensure efficient communication with target audiences, and proper conveying of information.

  • Apply knowledge of human behaviour

    Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

  • Use consulting techniques

    Advise clients in different personal or professional matters.

  • Analyse business processes

    Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.

  • Implement strategic planning

    Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

  • Show intercultural awareness

    Show sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to promote integration in a community.

  • Use communication techniques

    Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

  • Listen actively

    Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

  • Study cultures

    Study and internalise a culture that is not your own to truly understand its traditions, rules, and workings.

  • Monitor sociological trends

    Identify and investigate sociological trends and movements in society.

Optional knowledge and skills

write scientific papers cooperate with education professionals conduct educational activities analyse internal factors of companies develop scientific theories project management write research proposals teach intercultural communication methods analyse external factors of companies sociology conduct research interview brand marketing techniques identify with the company's goals training subject expertise monitor company policy anthropology develop cultural activities develop communications strategies communicate by telephone show diplomacy speak different languages psychology develop educational activities