Profession intercultural communication consultant

Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.

Personality Type

• Enterprising / Artistic

Knowledge

• Consultation methods

  Techniques used to facilitate clear and open communication and the provision of advice between individuals, communities or the government, such as discussion groups or one-on-one interviews.

• Business processes

  Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.

Skills

• Advise on public relations

  Advise business or public organisations on public relations management and strategies in order to ensure efficient communication with target audiences, and proper conveying of information.

• Apply knowledge of human behaviour

  Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

• Maintain internal communication systems

  Maintain an effective internal communication system among employees and department managers.

• Study cultures

  Study and internalise a culture that is not your own to truly understand its traditions, rules, and workings.

• Implement operational business plans

  Implement the strategic business and operational plan for an organisation by engaging and delegating to others, monitoring progress and making adjustments along the way. Evaluate the extent to which strategic objectives have been achieved, learn lessons, celebrate success and recognise people’s contributions.

• Monitor sociological trends

  Identify and investigate sociological trends and movements in society.

• Use consulting techniques

  Advise clients in different personal or professional matters.

• Analyse business processes

  Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.

• Show intercultural awareness

  Show sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to promote integration in a community.

• Use communication techniques

  Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

• Implement strategic planning

  Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

• Listen actively

  Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

Optional knowledge and skills

Source: Sisyphus ODB