Profession intercultural communication consultant

Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.

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Personality Type

  • Enterprising / Artistic

Knowledge

  • Consultation methods

    Techniques used to facilitate clear and open communication and the provision of advice between individuals, communities or the government, such as discussion groups or one-on-one interviews.

  • Business processes

    Processes which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.

Skills

  • Analyse business processes

    Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.

  • Implement operational business plans

    Implement the strategic business and operational plan for an organisation by engaging and delegating to others, monitoring progress and making adjustments along the way. Evaluate the extent to which strategic objectives have been achieved, learn lessons, celebrate success and recognise people’s contributions.

  • Study cultures

    Study and internalise a culture that is not your own to truly understand its traditions, rules, and workings.

  • Advise on public relations

    Advise business or public organisations on public relations management and strategies in order to ensure efficient communication with target audiences, and proper conveying of information.

  • Use communication techniques

    Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

  • Apply knowledge of human behaviour

    Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

  • Use consulting techniques

    Advise clients in different personal or professional matters.

  • Show intercultural awareness

    Show sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to promote integration in a community.

  • Implement strategic planning

    Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

  • Maintain internal communication systems

    Maintain an effective internal communication system among employees and department managers.

  • Embrace multiculturalism

    Adopt an attitude in which you respect individuals' differing cultural traditions and values and understand how this may influence work development in a professional context.

  • Monitor sociological trends

    Identify and investigate sociological trends and movements in society.

  • Listen actively

    Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

Optional knowledge and skills

conduct educational activities conduct research interview develop scientific theories project management identify with the company's goals analyse external factors of companies develop cultural activities cooperate with education professionals teach intercultural communication methods sociology speak different languages communicate by telephone develop educational activities analyse internal factors of companies psychology show diplomacy write research proposals develop communications strategies anthropology brand marketing techniques monitor company policy write scientific papers training subject expertise

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