Profession legal service manager

Legal service managers oversee the general management of a legal service office. They not only strive for the highest efficiency and effectiveness when delivering legal services and advice, but they also coordinate a team of legally trained professionals. They manage different profiles of clients and adjust the legal services to their needs.

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Personality Type

• Enterprising / Investigative

Knowledge

• Legal department processes

  The different processes, duties, jargon, role in an organisation, and other specificities of the legal department within an organisation such as patents, legal cases, and legal compliance.

• Legal terminology

  The special terms and phrases used in the field of law.

• Cost management

  The process of planning, monitoring and adjusting the expenses and revenues of a business in order to achieve cost efficiency and capability.

• Legal case management

  The procedures of a legal case from opening to closing, such as the documentation that needs to be prepared and handled, the people involved in different stages of the case, and the requirements that need to be met before the case can be closed.

• Strategic planning

  The elements defining the foundation and core of an organisation such as its mission, vision, values, and objectives.

Skills

• Provide legal advice

  Provide advice to clients in order to ensure that their actions are compliant with the law, as well as most beneficial for their situation and specific case, such as providing information, documentation, or advice on the course of action for a client should they want to take legal action or legal action is taken against them.

• Supervise legal case procedures

  Supervise the procedures conducted during or after a legal case to ensure that everything occurred compliant with legal regulations, that the case is finished before closing, and to verify whether no mistakes have been made and all necessary steps were undertaken during the progression of the case from start to closing.

• Comply with legal regulations

  Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.

• Meet with clients for legal services

  Meet, interview, and advice clients to know their needs in terms of legal matters and to establish the cooperation based on the specialisation of the professional or legal firm.

• Revise legal documents

  Read and interpret legal documents and proofs about happenings in relation with the legal case.

• Motivate employees

  Communicate with employees in order to ensure that their personal ambitions are in line with the business goals, and that they work to meet them.

• Manage a team

  Ensure clear and effective channels of communication across all departments within the organisation and support functions, both internally and externally ensuring that the team is aware of the standards and objectives of the department/business unit. Implement the disciplinary and grievance procedures as required ensuring that a fair and consistent approach to managing performance is consistently achieved. Assist in the recruitment process and manage, train and motivate employees to achieve/exceed their potential using effective performance management techniques. Encourage and develop a team ethic amongst all employees.

• Advise on legal decisions

  Advise judges, or other officials in legal decision-making positions, on which decision would be right, compliant with the law and with moral considerations, or most advantageous for the adviser's client, in a specific case.

• Manage data for legal matters

  Collect, organise and prepare data for analysis and review during investigation, regulatory filings and other legal processes.

• Write work-related reports

  Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

• Make strategic business decisions

  Analyse business information and consult directors for decision making purposes in a varied array of aspects affecting the prospect, productivity and sustainable operation of a company. Consider the options and alternatives to a challenge and make sound rational decisions based on analysis and experience.

• Collaborate in the drafting of policies

  Provide specific knowledge and relevant considerations (e.g. financial, legal, strategic) on matters which should be considered when drafting policies.

• Liaise with managers

  Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

• Manage budgets

  Plan, monitor and report on the budget.

Optional knowledge and skills

Source: Sisyphus ODB