Profession social counsellor

Social counsellors provide support and guidance to individuals in the social work area, to help them solve specific problems in their personal life. It involves addressing personal and relationship issues, dealing with inner conflicts, crisis moments such as depression and addiction, in an attempt to empower individuals to achieve change and improve their life quality.

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Personality Type

  • Social / Artistic
  • Social / Investigative
  • Social / Enterprising

Knowledge

  • Reflexion

    The way to listen to individuals, to summarise the major points and clarify what they are feeling in order to help them reflect on their behaviour.

  • Supervision of persons

    The act of directing one individual or a group of individuals in a certain activity.

  • Human psychological development

    The human psychological development across the lifespan, theories of personality development, cultural and environmental influences, human behavior, including developmental crises, disability, exceptional behavior, and addictive behavior.

  • Social sciences

    The development and characteristics of sociological, anthropological, psychological, political, and social policy theories.

  • Counselling methods

    Counselling techniques used in different settings and with various groups and individuals, especially concerning methods of supervision and mediation in the counselling process.

  • Cognitive behavioural therapy

    The solution-focused approach to treating mental disorders oriented towards solving problems by teaching new information-processing skills and coping mechanisms.

  • Legal requirements in the social sector

    The prescribed legislative and regulatory requirements in the social sector.

  • Social justice

    The development and principles of human rights and social justice and the way they should be applied on a case by case basis.

  • Behavioural therapy

    The characteristics and foundations of behavioural therapy, which focuses on changing patients` unwanted or negative behaviour. It involves studying the present behaviour and the means by which this can be un-learned.

  • Client-centred counselling

    Practice that encourages clients to concentrate on how they feel at the present moment during the counseling session in order to search for the most appropriate solutions.

Skills

  • Cooperate at inter-professional level

    Cooperate with people in other sectors in relation to social service work.

  • Promote social change

    Promote changes in relationships between individuals, families, groups, organisations and communities by taking into consideration and coping with unpredictable changes, at the micro, macro and mezzo level.

  • Maintain a non-emotional involvement

    Keep a broader perspective and stay non-attached to the emotions and feelings expressed by the client during counselling sessions.

  • Communicate with social service users

    Use verbal, non-verbal, written, and electronic communication. Pay attention to the specific social service users' needs, characteristics, abilities, preferences, age, developmental stage, and culture.

  • Apply quality standards in social services

    Apply quality stardards in social services while upholding social work values and principles.

  • Build helping relationship with social service users

    Develop a collaborative helping relationship, addressing any ruptures or strains in the relationship, fostering bonding and gaining service users` trust and cooperation through empathic listening, caring, warmth and authenticity.

  • Communicate professionally with colleagues in other fields

    Communicate professionally and cooperate with members of the other professions in the health and social services sector.

  • Promote inclusion

    Promote inclusion in health care and social services and respect diversity of beliefs, culture, values and preferences, keeping in mind the importance of equality and diversity issues.

  • Refer social service users

    Make referrals to other professionals and other organisations, based on the social service users' requirements and needs.

  • Handle conflicts

    Mediate in conflicts and tense situations by acting between parties, such as service users, important others like families, and institutions, striving to effect an agreement, reconciliate, and resolve problems.

  • Undertake continuous professional development in social work

    Undertake continuous professional development (CPD) to continuously update and develop knowledge, skills and competences within one`s scope of practice in social work.

  • Report on social development

    Report results and conclusions on society's social development in an intelligible way, presenting these orally and in written form to a range of audiences from non-experts to experts.

  • Follow health and safety precautions in social care practices

    Ensure hygienic work practice, respecting the safety of the environment at day care, residential care settings and care at home.

  • Organise relapse prevention

    Help the patient or client identify and anticipate high risk situations or external and internal triggers. Support them in developing better coping strategies and back-up plans in case of future difficulties.

  • Accept own accountability

    Accept accountability for one`s own professional activities and recognise the limits of one`s own scope of practice and competencies.

  • Respond to individuals' extreme emotions

    React and help appropriately in case of extreme emotional reactions of individuals in a crisis situation, extreme distress or who are traumatised.

  • Maintain the trust of service users

    Establish and maintain the trust and confidence of the client, communicating in an appropriate, open, accurate and straightforward way and being honest and reliable.

  • Apply socially just working principles

    Work in accordance with management and organisational principles and values focusing on human rights and social justice.

  • Assess social service users' situation

    Assess the social situation of service users situation balancing curiosity and respect in the dialogue, considering their families, organisations and communities and the associated risks and identifying the needs and resources, in order to meet physical, emotional and social needs.

  • Listen actively

    Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

  • Perform therapy sessions

    Work in sessions with individuals or groups to deliver therapy in a controlled environment.

  • Manage social crisis

    Identify, respond and motivate individuals in social crisis situations, in a timely manner, making use of all resources.

  • Relate empathetically

    Recognise, understand and share emotions and insights experienced by another.

  • Provide social counselling

    Assist and guide social service users to resolve personal, social or psychological problems and difficulties.

  • Maintain records of work with service users

    Maintain accurate, concise, up-to-date and timely records of the work with service users while complying with legislation and policies related to privacy and security.

  • Help clients make decisions during counselling sessions

    Encourage clients to make their own decisions related to their problems or inner conflicts by reducing confusion and allowing clients to reach their own conclusions, with no bias whatsoever.

  • Deliver social services in diverse cultural communities

    Deliver services which are mindful of different cultural and language traditions, showing respect and validation for communities and being consistent with policies regarding human rights and equality and diversity.

  • Manage stress in organisation

    Cope with sources of stress and cross-pressure in one's own professional life, such as occupational, managerial, institutional and personal stress, and help others do the same so as to promote the well-being of your colleagues and avoid burn-out.

  • Promote human rights

    Promote and respect human rights and diversity in light of the physical, psychological, spiritual and social needs of autonomous individuals, taking into account their opinions, beliefs and values, and the international and national codes of ethics, as well as the ethical implications of healthcare provision, ensuring their right to privacy and honouring for the confidentiality of healthcare information.

  • Encourage counselled clients to examine themselves

    Support and encourage the clients to analyse and be aware of some aspects in their life that may have been distressing or impossible to tackle so far.

  • Have emotional intelligence

    Recognize ones own and other people`s emotions, distinguish correctly between them and observing how they can influence one`s environment and social interaction and what can be done about it.

  • Demonstrate leadership in social service cases

    Take the lead in the practical handling of social work cases and activities.

Optional knowledge and skills

use motivational incentives in addiction counselling communicate with youth provide education on family life empower individuals, families and groups prepare youths for adulthood facilitate the healing process related to sexual assault develop patient treatment strategies advise on family planning adolescent psychological development types of psychotherapy sessions apply foreign languages in social services dependency on drugs reproductive health practice gestalt therapy help clients cope with grief advise on pregnancy movement techniques assess clients' drug and alcohol addictions advise on mental health identify mental health issues administer appointments anger management support young persons affected by sexual assault work on the effects of abuse support children who have experienced trauma psychology accounting techniques strategies for handling cases of sexual assault address gender-related issues in family planning counselling psychological counselling methods support the positiveness of youths sex education psychological theories provide anger management counselling family therapy pharmacology inform on the risks of substance and alcohol abuse relaxation techniques promote the safeguarding of young people counsel patient on family concerns provide termination of pregnancy counselling assess the development of youth peer group methods sophrology stages of bereavement communicate by use of interpretation in social services