Profession aeronautical information specialist
Aeronautical information specialists provide high quality aeronautical information management services through technological means. They provide support to senior aeronautical information specialists and assess changes in aeronautical information affecting charts and other products. They answer requests of aeronautical data needs for airway companies operational groups and systems.
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- Enterprising / Conventional
- Geographic areas
Know the geographic area in detail; know where different organisations carry out operations.
- Maintain up-to-date aeronautical information management services
Maintain up-to-date aeronautical information management (AIM) services such as aeronautical data sets, charts, and publications.
- Communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
- Build business relationships
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
- Ensure safety in international aviation
Communicate with national and international agencies to ensure maximum efficiency and safety in the field of aviation.
- Meet deadlines
Ensure operative processes are finished at a previously agreed-upon time.
- Use different communication channels
Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.
- Have computer literacy
Utilise computers, IT equipment and modern day technology in an efficient way.
- Use geographic information systems
Work with computer data systems such as Geographic Information Systems (GIS).
- Ensure quality of aeronautical information management services
Undertake complex tasks and perform medium and high level database, desktop and GIS-related activities; develop quality aeronautical data sets and publications.
- Provide customer follow-up services
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
- Write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
- Ensure compliance with legal requirements
Guarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their efforts.
- Ensure customer focus
Attitude that puts customers at the centre of the business in all cases.
- Work in an aviation team
Work confidently in a group in general aviation services, in which each individual operates in their own area of responsibility to reach a common goal, such as a good customer interaction, air safety, and aircraft maintenance.
- Apply technical communication skills
Explain technical details to non-technical customers, stakeholders, or any other interested parties in a clear and concise manner.