Profession airport director
Airport directors conform a group of managers who lead or supervise a particular area of the airport, a program, or a project.
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- Enterprising / Conventional
- Airport environmental regulations
The official regulations for environmental standards in airports as dictated by national codes for planning airport facilities and related developments. These include regulatory aspects which govern noise and environmental aspects, sustainability measures, and impacts in relation to land use, emissions, and wildlife hazard mitigation.
- Airport operating environment
Thoroughly understand the airport operating environment, the operational characteristics, services, activities, and procedures of a general aviation airport service area, as well as of those of the suppliers, partners, and other airport agencies.
- Comply with legal regulations
Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.
- Build business relationships
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
- Write work-related reports
Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.
- Supervise maintenance activities in airports
Supervise airport staff during operational and maintenance activities such as aeroplane refuelling, flight communications, runway maintenance, etc.
- Show diplomacy
Deal with people in a sensitive and tactful way.
- Maintain inventory of airport operations
Keep an up-to-date inventory of all aspects of airport operations.
- Ensure customer focus
Attitude that puts customers at the centre of the business in all cases.
- Ensure public safety and security
Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property.
- Use different communication channels
Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.
- Apply airport standards and regulations
Know and apply the accepted standards and regulations for European airports. Apply knowledge to enforce airport rules, regulations, and the Airport Safety Plan.
- Create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
- Exert a goal-oriented leadership role towards colleagues
Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.
- Have computer literacy
Utilise computers, IT equipment and modern day technology in an efficient way.
- Identify airport safety hazards
Spot threats related to security at the airport and apply procedures to counteract them in a quick, safe, and efficient way.
- Implement strategic management
Implement a strategy for the development and transformation of the company. Strategic management involves the formulation and implementation of the major objectives and initiatives of a company by senior management on behalf of the owners, based on consideration of available resources and an assessment of the internal and external environments in which the organisation operates.
- Follow ethical code of conduct in transport services
Carry out transport services according to accepted principles of right and wrong. This includes principles of fairness, transparency, and impartiality.
- Provide assistance to a variety of airport users
Satisfy needs of various types of airport customers; prepare and implement plans to address the request of stakeholders.
- Implement improvement procedures in airport operations
Carry out improvement procedures in airport operations based on an understanding of the needs of an airport. Plan and develop improvement procedures using adequate resources.
- Negotiate sales contracts
Come to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.
- Work in an aviation team
Work confidently in a group in general aviation services, in which each individual operates in their own area of responsibility to reach a common goal, such as a good customer interaction, air safety, and aircraft maintenance.
- Manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Optional knowledge and skillsimplement marketing strategies apply strategic thinking implement airport emergency plans plan event marketing for promotional campaigns prepare airport annual budget apply business acumen implement sales strategies prepare airport emergency plans
Common job titles
- Director - inflight base
- Operations manager
- Assistant airport director for operations
- Recreation specialist
- Sr. director of quality assurance, compliance, and regulatory affairs
- Regional manager investigations
- Manager - customer solution and recovery
- Regional director of operations
- Delivery director-sterling oms