Profession airport operations officer

Airport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and landing of aircrafts

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Personality Type

  • Enterprising / Conventional

Knowledge

  • Airport planning

    Know airport planning for different types of aircrafts; use that information to mobilise resources and people in order to handle the aircrafts while they are in the airport.

  • Airport environmental regulations

    The official regulations for environmental standards in airports as dictated by national codes for planning airport facilities and related developments. These include regulatory aspects which govern noise and environmental aspects, sustainability measures, and impacts in relation to land use, emissions, and wildlife hazard mitigation.

  • Dangers of marshalling activity

    Understand the dangers and difficulties that accompany marshalling activity, including noise, dust, ingestions or vehicle collisions.

Skills

  • Comply with wildlife hazard management programmes

    Ensure that animal hazard management programs are carried out appropriately. Consider the impact of wildlife on the performance of transport or industrial operations.

  • Apply airport standards and regulations

    Know and apply the accepted standards and regulations for European airports. Apply knowledge to enforce airport rules, regulations, and the Airport Safety Plan.

  • Prepare airport emergency plans

    Prepare an airport emergency plan that ensures the safe and efficient handling of any emergency situation that may arise.

  • Anticipate installation maintenance

    Prepare resources and activities to execute installation maintenance, according to budget needs.

  • Use different communication channels

    Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.

  • Perform risk analysis

    Identify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.

  • Conduct safe aircraft marshalling

    Conduct safe marshalling of aircraft, adhere to apron markings and ensure accurate completion of associated paperwork or database entries.

  • Supervise security at manned access gates

    Ensure that surveillance operations undertaken at manned access gates are carried out as effectively as possible.

  • Address potential aerodrome hazards

    Address potential aerodrome hazards such as foreign objects, debris, and wildlife interference.

  • Prepare notices to airmen for pilots

    Prepare and file regular NOTAM briefings in the information system used by pilots; calculate the best possible way to use the available airspace; provide information on the potential hazards that may accompany air shows, VIP-flights, or parachute jumps.

  • Implement improvement procedures in airport operations

    Carry out improvement procedures in airport operations based on an understanding of the needs of an airport. Plan and develop improvement procedures using adequate resources.

  • Inspect airfield facilities

    Direct and participate in the inspection of airfield facilities - including grounds, runways, fencing, taxiways, aircraft aprons, gate assignments, and service roadways - to assure safety, security, and efficiency of operations and expeditious flow of aircraft in compliance with Federal Aviation Administration (FAA) and European Aviation Safety Agency (EASA) regulations.

  • Inspect airside area facilities

    Ensure that serviceability inspections are carried to effective standards and with appropriate regularity; conduct inspections and compose reports.

  • Create solutions to problems

    Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.

  • Identify airport safety hazards

    Spot threats related to security at the airport and apply procedures to counteract them in a quick, safe, and efficient way.

  • Implement airside safety procedures

    Apply a series of airfield safety rules and procedures to ensure a safe working environment for airport crew.

  • Comply with specifications of aerodrome manual

    Follow standards and specific prescriptions from the aerodrome manual.

  • Communicate verbal instructions

    Communicate transparent instructions. Ensure that messages are understood and followed correctly.

  • Manage removal of disabled aircraft

    Manage, control, and coordinate operations for the safe removal of disabled aircraft. Cooperate with safety investigation team, and with airline/aircraft operator.

  • Manage car park operations

    Monitor car park activities and parked vehicles.

  • Manage obstacle control

    Handle applications for temporary structures that are likely to last less than three months.

  • Follow given instructions

    Follow instructions to achieve goals and meet deadlines.

  • Investigate aircraft accidents

    Thoroughly investigate aircraft accidents, collisions, crashes or other serious aviation incidents.

  • Ensure adherence to aerodrome procedures

    Ensure that aerodrome procedures are conducted in accordance with all requirements.

  • Maintain aerodrome equipment

    Maintain aerodrome equipment serviceability by performing continuous checks.

  • Provide assistance to a variety of airport users

    Satisfy needs of various types of airport customers; prepare and implement plans to address the request of stakeholders.

  • Manage aircraft parking areas

    Manage aircraft parking areas. Typically an airport has four different areas of aircraft parking: international aviation, domestic aviation, general aviation, and helicopters.

  • Implement airside vehicle control provisions

    Implement the provisions of the handbook for the movement of vehicles and persons airside.

  • Manage personnel

    Hire and train employees to increase their value to the organisation. This includes a range of human resources activity, developing and implementing policies and processes to create an employee-supportive work environment.

  • Operate radio equipment

    Set up and operate radio devices and accessories, such as broadcast consoles, amplifiers, and microphones. Understand the basics of radio operator language and, when necessary, provide instruction in handling radio equipment correctly.

  • Monitor aviation meteorology

    Monitor and interpret the information provided by weather stations to anticipate conditions that may affect airports and flights.

  • Implement airport emergency plans

    Design and execute the plan to ensure full implementation of emergency procedures during any crisis or disaster situations. During development of the plan, envision the way crew members should work together during preventative, and actual emergency situations. Manage communications in the airport, prepare evacuation procedures and routes, and restrict access to zones during simulations or real emergency situations.

  • Ensure accurate screening of luggage in aerodromes

    Screen luggage items in aerodrome through use of CBS system; conduct troubleshooting and identify fragile or oversized baggage.

Optional knowledge and skills

listen actively comply with legal regulations use logical reasoning implement strategic management implement sales strategies implement marketing strategies mark differences in colours write work-related reports have spatial awareness apply strategic thinking have computer literacy address problems critically tolerate stress prepare airport annual budget supervise maintenance activities in airports maintain inventory of airport operations follow ethical code of conduct in transport services air traffic control operations ensure public safety and security ensure customer focus show diplomacy exert a goal-oriented leadership role towards colleagues adopt a relaxed posture negotiate sales contracts leasing process work in an aviation team apply business acumen airport operating environment plan event marketing for promotional campaigns