Profession beauty salon manager
Beauty salon managers oversee the daily operations and staff management in a beauty salon. They ensure customer satisfaction, budget control and inventory management. Beauty salon managers set up and enforce salon rules and cleanliness guidelines. They are also in charge of promoting the salon to attract new clients.
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- Enterprising / Conventional
- Enterprising / Investigative
- Corporate social responsibility
The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.
The various types of substances used to enhance the appearance of the human body.
- Customer relationship management
The customer-oriented management approach and basic principles of successful customer relations that focus on interactions with customers such as technical support, customer services, after-sales support and direct communication with the customer.
- Communication principles
The set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others.
- Recreation activities
The field and characteristics of recreational activities for customers.
- Salon management
The managing aspects of running a cosmetology-related business, such as leadership, organisation, and communication.
- Product comprehension
The offered products, their functionalities, properties and legal and regulatory requirements.
- Customer service
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
- Liaise with managers
Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.
- Supervise the management of an establishment
Run the management of an establishment and ensure that every need for an smooth running of the operations is looked after.
- Plan health and safety procedures
Set up procedures for maintaining and improving health and safety in the workplace.
- Liaise with local authorities
Maintain the liaison and exchange of information with regional or local authorities.
- Manage operational budgets
Prepare, monitor and adjust operational budgets together with the economical/administrative manager/professionals in the arts institute/unit/project.
- Represent the organisation
Act as representative of the institution, company or organisation to the outside world.
- Guarantee customer satisfaction
Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
- Set hygiene standards
Fix standards and procedures to ensure hygiene in an establishment.
- Ensure compliance with company regulations
Guarantee that employees' activities follow company regulations, as implemented through client and corporate guidelines, directives, policies and programmes.
- Supervise daily information operations
Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.
- Manage logistics
Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines.
- Develop recreation programmes
Develop plans and policies which aim to provide the desired recreation activities to a target group or in a community.
- Manage recreational facility
Manage the daily operations of a cultural facility. Organise all activities and coordinate the different departments functioning within a cultural facility. Develop a plan of action and arrange the necessary funds.
- Set organisational policies
Participate in setting organisational policies that cover issues such as participant eligibility, program requirements, and program benefits for the service users.
- Manage supplies
Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and synchronise supply with demand of production and customer.
- Manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
- Monitor stock level
Evaluate how much stock is used and determine what should be ordered.
- Manage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
- Order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
- Manage a small-to-medium business
Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
- Supervise work
Direct and supervise the day-to-day activities of subordinate personnel.
- Promote recreation activities
Promote the implementation of recreation programs in a community, as well as recreation services provided by an organisation or institution.
- Create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
- Develop revenue generation strategies
Elaborate methodologies through which a company markets and sells a product or service to generate income.
- Manage customer service
Manage the delivery of customer service including activities and approaches that play a vital part in customer service by seeking and implementing improvements and developments.
- Delegate activities
Delegate activities and tasks to others according to the ability, level of preparation, competence and legal scope of practice. Make sure that people understand what they should do and when they should do it.
- Develop professional network
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
- Develop organisational policies
Develop and supervise the implementation of policies aimed at documenting and detailing the procedures for the operations of the organisation in the lights of its strategic planning.
- Identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
- Plan medium to long term objectives
Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.
- Follow company standards
Lead and manage according to the organisation's code of conduct.
- Manage health and safety standards
Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.
- Schedule recreation facilities
Schedule the use of recreational facilities.
- Establish daily priorities
Establish daily priorities for staff personnel; effectively deal with multi-task workload.
- Manage budgets
Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.