Profession bus driver
Bus drivers operate buses or coaches, take fares, and look after passengers.
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Personality Type
- Realistic / Conventional
- Realistic / Social
Knowledge
- Passenger transport regulations
Have knowledge of passenger transport conventions and regulations.
- Health and safety measures in transportation
The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.
- Effective perception of transport environment
Know the local transport topography, including roads, traffic hotspots, and alternative routes to reach a destination. Use knowledge to transport the vehicle to its destination in the most time and fuel efficient manner, and minimising safety risks.
- Road traffic laws
Understand road traffic laws and the rules of the road.
- Mechanical components of vehicles
Know the mechanical components used in vehicles and identify and resolve potential malfunctions.
Skills
- Focus on passengers
Transport passengers to their destination in a safe and timely fashion. Provide appropriate customer service; inform passengers in the event of unexpected situations or other incidents.
- Manoeuvre bus
Drive a bus in reverse and make turns.
- Stay alert
Stay focused and alert at all times; react quickly in the case of unexpected events. Concentrate and do not get distracted performing a task over a long period of time.
- Communicate clearly with passengers
Speak clearly in addressing travellers; communicate information related to their itinerary. Make announcements to passengers upon approaching the prescribed destination.
- Read maps
Read maps effectively.
- Operate GPS systems
Use GPS Systems.
- Tend to passenger belongings
Handle passenger belongings; assist elderly or physically challenged travellers by carrying their luggage.
- Lift heavy weights
Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.
- Perform services in a flexible manner
Adapt service approach when circumstances change.
- Drive in urban areas
Drive vehicles in urban areas. Interpret and understand transit signs in a city, the regulation of traffic, and the related common automobility agreements in an urban area.
- Clean road vehicles
Clean and maintain vans, buses and any other road vehicles to ensure safe operating conditions.
- Communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
- Keep time accurately
Measure the passage of time, often with the assistance of a clock or stopwatch.
- Provide first aid
Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.
- Apply conflict management
Take ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. To be fully aware of all Social Responsibility protocols and procedures, and to be able to deal with a problem gambling situation in a professional manner with maturity and empathy.
- Use different communication channels
Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.
- Use communication devices
Operate communication devices in order to interact with customers, colleagues, and others.
- Perform defensive driving
Drive defensively to maximise road safety and save time, money, and lives; anticipate he actions of other road users.
- Control the performance of the vehicle
Understand and anticipate the performance and behaviour of a vehicle. Comprehend concepts such as lateral stability, acceleration, and braking distance.
- Provide information to passengers
Provide passengers with correct information in a polite and efficient manner; use proper etiquette to assist physically challenged travellers.
- Adhere to transpiration work schedule
Adhere to assigned work schedule as prepared by the transportation company.
- Help to control passenger behaviour during emergency situations
Know how to use life-saving equipment in emergency situations. Provide assistance if leakages, collisions or fires should occur, and support the evacuation of passengers. Know crisis and crowd management, and administer first aid on board.
- Interpret traffic signals
Observe lights on the road, road conditions, nearby traffic, and prescribed speed limits to ensure safety. Interpret traffic signals and act accordingly.
- Ensure vehicle operability
Keep the vehicle clean and in roadworthy condition. Ensure regular maintenance of the vehicle and provide valid official documents such as licenses and permits where appropriate.
- Maintain concentration for long periods
Stay concentrated over a long period of time in order to make correct judgements and appropriate decisions.
- Ensure vehicles are equipped with accessibility equipment
Ensure that the vehicle is equipped with accessibility equipment such as passenger lift, seat belts, restraining harnesses, and wheelchair clamps or webbing straps.
- Assist disable passengers
Use appropriate safety procedures to operate lifts and secure wheelchairs and other assistive devices while assisting physically disabled travellers.
- Tolerate sitting for long periods
Have the patience to remain seated for long periods of time; maintain an appropriate and ergonomic posture while sitting.