Profession Check-out operator

Check-out operator

Cashiers accept payments from customers and give change in respect of sales and services.

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Personality Type

Tasks check-out operator

  • Greet customers entering establishments and answer customers' questions about e.g. products and services.
  • Count money in cash drawers to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate and total bills using e.g. cash registers, optical price scanners, bar code readers or calculators.
  • Receive and record payment by cash, cheque, credit cards, vouchers or automatic debits.
  • Issue receipts, refunds, credits or change due to customers.
  • Issue trading stamps, redeem food stamps and coupons, and process loyalty cards.
  • Remove price tags, special security tabs, etc. and, if necessary, pack goods.
  • Handle returns and exchanges.
  • Resolve customer complaints and provide information on procedures or policies.
  • Maintain clean and orderly checkout area and stock it with change, till rolls, carrier bags and other items.
  • Calculate total payments received and reconcile takings with receipts and till rolls, and maintain other transaction records.

Related professions supermarket, department store

  • Client information clerk
  • Department store manager
  • First line supervisor supermarket
  • Retail chain manager
  • Sales assistent supermarket, department store
  • Sales demonstrator
  • Shelf stacker
  • Shop or shopping centre attendant
  • Shopping centre manager

Source: Sisyphus ODB