Profession checkout supervisor

Checkout supervisors oversee cashiers in department stores and other big stores.

Would you like to know what kind of career and professions suit you best? Take our free Holland code career test and find out.

Personality Type

  • Enterprising / Conventional

Skills

  • Manage budgets

    Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.

  • Apply company policies

    Apply the principles and rules that govern the activities and processes of an organisation.

  • Use IT systems for commercial purposes

    Convey and communicate data and make commercial decisions by using internal and external IT-systems where appropriate.

  • Oversee promotional sales prices

    Ensure that sale prices and promotions are passed through the register as they should.

  • Managing a business with great care

    Detailed and thorough treatment of transactions, compliance with regulations and supervision of employees, safeguarding a smooth running of daily operations.

  • Monitor customer service

    Ensure all employees are providing excellent customer service in accordance to company policy.

  • Train employees

    Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

  • Manage staff

    Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

  • Control of expenses

    Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.

  • Supervise store opening and closing procedures

    Supervise the procedures of opening and closing hours such as cleaning, stock shelfing, securing valuable items, etc.

  • Manage theft prevention

    Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.

  • Develop financial statistics reports

    Create financial and statistical reports based on collected data which are to be presented to managing bodies of an organisation.

  • Provide department schedule for staff

    Lead staff members through breaks and lunches, schedule work adhere to labour hours allocated to the department.

  • Operate cash point

    Count the money; balance cash drawer at the end of the shift; receive payments and process payment information; use scanning equipment.

  • Provide customer follow-up services

    Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

  • Maintain transaction's reports

    Maintain regular reports related to the transactions performed via the cash register.

  • Create solutions to problems

    Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.

  • Recruit employees

    Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

  • Perform balance sheet operations

    Make up a balance sheet displaying an overview of the organisation's current financial situation. Take into account income and expenses; fixed assets such as buildings and land; intangible assets such as trademarks and patents.

  • Process payments

    Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

Optional knowledge and skills

communication principles purchase supplies supervise deposit slips measure customer feedback coordinate shifts record corporate property employment law schedule shifts manage cash transportation apply health and safety standards health, safety and hygiene legislation teamwork principles accounting techniques