Profession checkout supervisor
Checkout supervisors oversee cashiers in department stores and other big stores.
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- Enterprising / Conventional
- Manage budgets
Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.
- Apply company policies
Apply the principles and rules that govern the activities and processes of an organisation.
- Use IT systems for commercial purposes
Convey and communicate data and make commercial decisions by using internal and external IT-systems where appropriate.
- Oversee promotional sales prices
Ensure that sale prices and promotions are passed through the register as they should.
- Managing a business with great care
Detailed and thorough treatment of transactions, compliance with regulations and supervision of employees, safeguarding a smooth running of daily operations.
- Monitor customer service
Ensure all employees are providing excellent customer service in accordance to company policy.
- Train employees
Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
- Manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
- Control of expenses
Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.
- Supervise store opening and closing procedures
Supervise the procedures of opening and closing hours such as cleaning, stock shelfing, securing valuable items, etc.
- Manage theft prevention
Apply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.
- Develop financial statistics reports
Create financial and statistical reports based on collected data which are to be presented to managing bodies of an organisation.
- Provide department schedule for staff
Lead staff members through breaks and lunches, schedule work adhere to labour hours allocated to the department.
- Operate cash point
Count the money; balance cash drawer at the end of the shift; receive payments and process payment information; use scanning equipment.
- Provide customer follow-up services
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
- Maintain transaction's reports
Maintain regular reports related to the transactions performed via the cash register.
- Create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
- Recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Perform balance sheet operations
Make up a balance sheet displaying an overview of the organisation's current financial situation. Take into account income and expenses; fixed assets such as buildings and land; intangible assets such as trademarks and patents.
- Process payments
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.