Profession civil service administrative officer

Civil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and provide information to the public, either in person, through emails or phone calls. They support senior staff, and ensure a fluent internal flow of information.

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Personality Type

  • Enterprising / Conventional

Knowledge

  • Bookkeeping regulations

    The methods and regulations involved in the process of accurate bookkeeping.

  • Public finance

    The economic influence of the government, and the workings of government revenue and expenditures.

  • Legislation procedure

    The procedures involved in the making of laws and legislation, such as which organisations and individuals are involved, the process of how bills become laws, the proposal and reviewing process, and other steps in the legislation procedure.

Skills

  • Respond to enquiries

    Respond to enquiries and requests for information from other organisations and members of the public.

  • Liaise with politicians

    Liaise with officials fulfilling important political and legislative roles in governments in order to ensure productive communication and build relations.

  • Keep task records

    Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.

  • Manage administrative systems

    Ensure administrative systems, processes and databases are efficient and well managed and give the sound basis to work together with the administrative officer/staff/professional.

  • Supervise daily information operations

    Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.

  • Use different communication channels

    Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.

  • Archive documentation related to the work

    Select relevant documentation related to the ongoing or complete work and take steps to archive it in a way that ensures its future accessibility.

  • Ensure information transparency

    Ensure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.

Optional knowledge and skills

order supplies audit techniques handle financial transactions maintain relationships with government agencies ensure compliance with policies write meeting reports use microsoft office inspect government expenditures manage budgets budgetary principles conduct workplace audits manage staff liaise with local authorities inspect government incomes fix meetings office software coordinate events recruit employees manage accounts

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