Profession civil service administrative officer
Civil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and provide information to the public, either in person, through emails or phone calls. They support senior staff, and ensure a fluent internal flow of information.
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- Legislation procedure
The procedures involved in the making of laws and legislation, such as which organisations and individuals are involved, the process of how bills become laws, the proposal and reviewing process, and other steps in the legislation procedure.
- Public finance
The economic influence of the government, and the workings of government revenue and expenditures.
- Bookkeeping regulations
The methods and regulations involved in the process of accurate bookkeeping.
Service coordinator - Career Profile
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- Keep task records
Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
- Manage administrative systems
Ensure administrative systems, processes and databases are efficient and well managed and give the sound basis to work together with the administrative officer/staff/professional.
- Liaise with politicians
Liaise with officials fulfilling important political and legislative roles in governments in order to ensure productive communication and build relations.
- Archive documentation related to the work
Select relevant documentation related to the ongoing or complete work and take steps to archive it in a way that ensures its future accessibility.
- Supervise daily information operations
Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.
- Use different communication channels
Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
- Ensure information transparency
Ensure that required or requested information is provided clearly and completely, in a manner which does not explicitly withhold information, to the public or requesting parties.
- Respond to enquiries
Respond to enquiries and requests for information from other organisations and members of the public.
Optional knowledge and skillsconduct workplace audits manage budgets manage staff maintain relationships with government agencies write meeting reports ensure compliance with policies office software recruit employees manage accounts inspect government expenditures liaise with local authorities use microsoft office inspect government incomes audit techniques order supplies handle financial transactions budgetary principles fix meetings coordinate events
Source: Sisyphus ODB