Profession cocktail bartender
Cocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails.
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- Enterprising / Conventional
- Identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
- Clear the bar at closing time
Free the bar at closing time by politely encouraging patrons to leave at closing time according to policy.
- Operate dishwashing machine
Handle dishwashing machines with used plates, glass, service utensils and cutlery.
- Assist customers
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
- Handle bar equipment
Use bar equipment such as cocktail shakers, blenders and cutting boards.
- Stock the bar
Keep and replenish bar inventory and bar supplies.
- Serve beverages
Provide a variety of alcoholic and non-alcoholic beverages such as soft drinks, mineral waters, wine and bottled beer over a counter or using a tray.
- Enforce alcohol drinking laws
Implement local legislation surrounding the selling of alcoholic beverages, including its sale to minors.
- Work according to recipe
Perform tasks in food preparation according to recipe or specification in order to preserve the quality of ingredients and to ensure replication accuracy of the recipe. Select the appropriate materials to follow the recipe, taking into account the current situation.
- Setup the bar area
Arrange the bar area such as the counter, equipment, side stations, side tables and displays, so that it is ready for the upcoming shift and in conditions which follow safe, hygienic and secure procedures.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Execute opening and closing procedures
Apply standard opening and closing procedures for bar, store or restaurant.
- Prepare mixed beverages
Make a range of mixed alcoholic drinks, such as cocktails and long drinks and non-alcoholic drinks according to the recipes.
- Handover the service area
Leave service area in conditions which follow safe and secure procedures, so that it is ready for the next shift.
- Take payments for bills
Accept payments from customers by cash money or credit cards.
- Present drinks menu
Acquaint guests with items on the drinks menu, make recommendations and answer questions regarding beverages.
- Assemble cocktail garnishes
Create cocktail garnishes by applying decorations such as straws, stirrers, spices and condiments.
- Extract juices
Obtain juice from fruits or vegetables either manually or by using equipment.
- Display spirits
Show full range of available spirits in a visually pleasing manner.
- Comply with food safety and hygiene
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
- Upsell products
Persuade customers to buy additional or more expensive products.
- Maintain bar cleanliness
Keep cleanliness in all the bar areas including counters, sinks, glasses, shelves, floors and storage areas.
- Process payments
Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.
- Think creatively about food and beverages
Generate innovative and creative ideas to come up with new recipes, preparations of food and beverages and new ways to present the products.
- Prepare fruit ingredients for use in beverages
Cut or blend fruits for use in preparation and decoration of drinks such as cocktails and aperitifs.
- Present decorative drink displays
Show drinks in the most attractive way and develop decorative drink displays.
- Handle glassware
Utilise glassware by polishing, cleaning and storing it properly.
- Create new recipes
Combine innovative and creative ideas to come up with new recipes and preparations to extend the product of range of a company. Make modifications to recipes in order to enhance taste, reach productivity goals, develop and improve products.