Profession cocktail bartender

Cocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails.

Personality Type

• Enterprising / Conventional

Skills

• Assemble cocktail garnishes

  Create cocktail garnishes by applying decorations such as straws, stirrers, spices and condiments.

• Handle glassware

  Utilise glassware by polishing, cleaning and storing it properly.

• Work according to recipe

  Perform tasks in food preparation according to recipe or specification in order to preserve the quality of ingredients and to ensure replication accuracy of the recipe. Select the appropriate materials to follow the recipe, taking into account the current situation.

• Prepare mixed beverages

  Make a range of mixed alcoholic drinks, such as cocktails and long drinks and non-alcoholic drinks according to the recipes.

• Take payments for bills

  Accept payments from customers by cash money or credit cards.

• Upsell products

  Persuade customers to buy additional or more expensive products.

• Create new recipes

  Combine innovative and creative ideas to come up with new recipes and preparations to extend the product of range of a company. Make modifications to recipes in order to enhance taste, reach productivity goals, develop and improve products.

• Assist customers

  Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

• Handle bar equipment

  Use bar equipment such as cocktail shakers, blenders and cutting boards.

• Prepare fruit ingredients for use in beverages

  Cut or blend fruits for use in preparation and decoration of drinks such as cocktails and aperitifs.

• Serve beverages

  Provide a variety of alcoholic and non-alcoholic beverages such as soft drinks, mineral waters, wine and bottled beer over a counter or using a tray.

• Think creatively about food and beverages

  Generate innovative and creative ideas to come up with new recipes, preparations of food and beverages and new ways to present the products.

• Enforce alcohol drinking laws

  Implement local legislation surrounding the selling of alcoholic beverages, including its sale to minors.

• Present drinks menu

  Acquaint guests with items on the drinks menu, make recommendations and answer questions regarding beverages.

• Present decorative drink displays

  Show drinks in the most attractive way and develop decorative drink displays.

• Process payments

  Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

• Maintain bar cleanliness

  Keep cleanliness in all the bar areas including counters, sinks, glasses, shelves, floors and storage areas.

• Extract juices

  Obtain juice from fruits or vegetables either manually or by using equipment.

• Execute opening and closing procedures

  Apply standard opening and closing procedures for a bar, a store, a restaurant or a marketplace.

• Maintain customer service

  Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

• Identify customer's needs

  Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

• Comply with food safety and hygiene

  Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

• Handover the service area

  Leave service area in conditions which follow safe and secure procedures, so that it is ready for the next shift.

• Set up bar area

  Arrange the bar area such as the counter, equipment, side stations, side tables and displays, so that it is ready for the upcoming shift and in conditions which follow safe, hygienic and secure procedures.

• Stock the bar

  Keep and replenish bar inventory and bar supplies.

• Display spirits

  Show full range of available spirits in a visually pleasing manner.

• Clear the bar at closing time

  Free the bar at closing time by politely encouraging patrons to leave at closing time according to policy.

• Operate dishwashing machine

  Handle dishwashing machines with used plates, glass, service utensils and cutlery.

Optional knowledge and skills

Source: Sisyphus ODB