Profession commercial director
Commercial directors are responsible for the income generation for the commercial sector of their company. They manage several commercial tasks such as setting targets, overseeing the development of products, planning and developing selling efforts, managing sales agents, and determining product prices.
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- Enterprising / Conventional
- Commercial law
The legal regulations that govern a specific commercial activity.
- Customer relationship management
The customer-oriented management approach and basic principles of successful customer relations that focus on interactions with customers such as technical support, customer services, after-sales support and direct communication with the customer.
- Project management
Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
- Risk management
The process of identifying, assessing, and prioritising of all types of risks and where they could come from, such as natural causes, legal changes, or uncertainty in any given context, and the methods on dealing with risks effectively.
- Product comprehension
The offered products, their functionalities, properties and legal and regulatory requirements.
- Manage sales teams
Organise and lead a team of sales agents as part of the implementation of a sales plan. Provide coaching, impart sales techniques and directives, and ensure the compliance of sales goals
- Manage sales channels
Monitor, control and prospect new direct and intermediary ways to bring services and products to the market.
- Develop professional network
Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
- Align efforts towards business development
Synchronise the efforts, plans, strategies, and actions carried out in departments of companies towards the growth of business and its turnover. Keep business development as the ultimate outcome of any effort of the company.
- Use analytics for commercial purposes
Understand, extract and make use of patterns found in data. Use analytics to describe consistent happenings in observed samples in order to apply them to commercial plans, strategies, and corporate quests.
- Manage contracts
Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes.
- Integrate new products in manufacturing
Assist with the integration of new systems, products, methods, and components in the production line. Ensure that production workers are properly trained and follow the new requirements.
- Build business relationships
Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.
- Implement marketing strategies
Implement strategies which aim to promote a specific product or service, using the developed marketing strategies.
Optional knowledge and skillsachieve sales targets communicate with customer service department customer service train employees perform market research recruit employees deliver a sales pitch fix meetings use theoretical marketing models manage staff pricing strategies manage tender processes market pricing e-commerce systems prepare cost-plus pricing models analyse consumer buying trends
Common job titles
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- Sr. director commercial excellence
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- Commercial director
- Commercial legal affairs, director
- Commercial lines director