Profession Contact centre information clerk
Contact centre information clerks provide advice and information to clients, respond to queries regarding a company’s or an organisation’s goods, services or policies, and process financial transactions using the telephone or electronic communications media, such as email. They are located in premises that may be remote from clients or other operations of the organisations or companies about whom information is provided.
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Contact centre information clerk Jobs: Open positions
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Related professions call centre, service desk
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- Survey or market research interviewer
Contact center specialist - Career Profile
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Source: Sisyphus ODB