Profession doctors' surgery assistant
Doctors'surgery assistants support doctors of medicine in medical measures, in performing simple support activities during medical procedures, standardised diagnostic programmes and standardised point-of-care tests, ensuring surgery hygiene, cleaning, disinfecting, sterilising and maintaining medical devices and performing the organisational and administrative tasks required for operating a doctor`s surgery under supervision, following the orders of the doctor of medicine.
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- Conventional / Social
- Social / Conventional
- Administrative tasks in a medical environment
The medical administrative tasks such as registration of patients, appointment systems, record keeping of patients information and repeated precribing.
- Techniques of blood-sampling
The appropriate techniques for the collection of blood samples for laboratory work purposes, depending on the group of people targeted such as children or elderly.
- Health care legislation
The patients` rights and responsibilities of health practitioners and the possible repercussions and prosecutions in relation to medical treatment negligence or malpractice.
- Medical terminology
The meaning of medical terms and abbreviations, of medical prescriptions and various medical specialties and when to use it correctly.
Anaesthetics is a medical specialty mentioned in the EU Directive 2005/36/EC.
- Health care system
The structure and function of health care services.
- Multi-professional cooperation in health care
The way to behave during team meetings, visits and meetings in multi-professional cooperation especially with other health professionals.
- Medical informatics
The processes and tools used for the analysis and dissemination of medical data through computerized systems.
- Health records management
The procedures and importance of record keeping in a healthcare system such as hospitals or clinics, the information systems used to keep and process records and how to achieve maximum accuracy of records.
- Surgical asepsis
The way to keep equipment and surfaces sterile to prevent infections during medical care.
- Professional documentation in health care
The written standards applied in the health care professional environments for documentation purposes of one`s activity.
- Advise on healthcare users' informed consent
Ensure patients/clients are fully informed about the risks and benefits of proposed treatments so they can give informed consent, engaging patients/clients in the process of their care and treatment.
- Apply health sciences
Apply a broad range of bio-medical, psycho-social, organisational, educational, and societal aspects of health, disease, and healthcare to improve healthcare services and to improve quality of life.
- Apply context specific clinical competences
Apply professional and evidence based assessment, goal setting, delivery of intervention and evaluation of clients, taking into account the developmental and contextual history of the clients, within one`s own scope of practice.
- Communicate effectively in healthcare
Communicate effectively with patients, families and other caregivers, health care professionals, and community partners.
- Provide pre-treatment information
Explain treatment options and possibilities, informing the patients in order to help them make well-balanced decisions.
- Comply with quality standards related to healthcare practice
Apply quality standards related to risk management, safety procedures, patients feedback, screening and medical devices in daily practice, as they are recognized by the national professional associations and authorities.
- Monitor patients' progress related to treatment
Observe and report on healthcare users' response to medical treatment, monitoring their progress or decay on a daily basis and modifying the treatment procedures whenever necessary.
- Answer patients' questions
Respond in a friendly and professional manner to all inquiries from current or potential patients, and their families, of a healthcare establishment.
- Promote inclusion
Promote inclusion in health care and social services and respect diversity of beliefs, culture, values and preferences, keeping in mind the importance of equality and diversity issues.
- Apply organisational techniques
Employ a set of organisational techniques and procedures which facilitate the achievement of the set goals set such as detailed planning of personnel's schedules. Use these resources efficiently and sustainably, and show flexibility when required.
- Manage healthcare users' data
Keep accurate client records which also satisfy legal and professional standards and ethical obligations in order to facilitate client management, ensuring that all clients' data (including verbal, written and electronic) are treated confidentially.
- Inform policy makers on health-related challenges
Provide useful information related to health care professions to ensure policy decisions are made in the benefit of communities.
- Follow clinical guidelines
Follow agreed protocols and guidelines in support of healthcare practice which are provided by healthcare institutions, professional associations, or authorities and also scientific organisations.
- Educate on the prevention of illness
Offer evidence-based advice on how to avoid ill health, educate and advise individuals and their carers on how to prevent ill health and/or be able to advise how to improve their environment and health conditions. Provide advice on the identification of risks leading to ill health and help to increase the patients' resilience by targeting prevention and early intervention strategies.
- Ensure proper appointment administration
Develop cancellation policies and policies on payment for `no shows`and follow a procedure for arranging appointments. Provide information about waiting times and waiting lists, ensuring that patients are informed in time about any changes to their appointments, and aware of costs and/or fees, and the possibility of public or private health insurance.
- Provide health education
Provide evidence based strategies to promote healthy living, disease prevention and management.
- Use e-health and mobile health technologies
Use mobile health technologies and e-health (online applications and services) in order to enhance the provided healthcare.
- Contribute to continuity of health care
Contribute to the delivery of coordinated and continuous healthcare.
- Maintain healthcare user data confidentiality
Comply with and maintain the confidentiality of healthcare users` illness and treatment information.
- Respond to changing situations in health care
Cope with pressure and respond appropriately and in time to unexpected and rapidly changing situations in healthcare.
- Interact with healthcare users
Communicate with clients and their carer’s, with the patient’s permission, to keep them informed about the clients’ and patients’ progress and safeguarding confidentiality.
- Record healthcare users' progress related to treatment
Record the healthcare user's progress in response to treatment by observing, listening and measuring outcomes.
- Maintain treatment records
Keep accurate records and file reports related to the prescribed treatment or medication.
- Deal with emergency care situations
Assess the signs and be well-prepared for a situation that poses an immediate threat to a person's health, security, property or environment.
- Adhere to organisational guidelines
Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.
- Provide test results to medical staff
Record and pass test results to medical staff, who use the information to diagnose and treat patient`s illness.
- Comply with legislation related to health care
Comply with the regional and national legislation that is relevant to one`s work and apply it in practice.
- Work in a multicultural environment in health care
Interact, relate and communicate with individuals from a variety of different cultures, when working in a healthcare environment.
- Accept own accountability
Accept accountability for one`s own professional activities and recognise the limits of one`s own scope of practice and competencies.
- Ensure safety of healthcare users
Make sure that healthcare users are being treated professionally, effectively and safe from harm, adapting techniques and procedures according to the person's needs, abilities or the prevailing conditions.
- Process medical insurance claims
Contact the patient`s health insurance company and submit the appropriate forms with information on the patient and treatment.
- Develop a collaborative therapeutic relationship
Develop a mutually collaborative therapeutic relationship during treatment, fostering and gaining healthcare users' trust and cooperation.
- Empathise with the healthcare user
Understand the background of clients` and patients’ symptoms, difficulties and behaviour. Be empathetic about their issues; showing respect and reinforcing their autonomy, self-esteem and independence. Demonstrate a concern for their welfare and handle according to the personal boundaries, sensitivities, cultural differences and preferences of the client and patient in mind.
- Work in multidisciplinary health teams
Participate in the delivery of multidisciplinary health care, and understand the rules and competences of other healthcare related professions.
Optional knowledge and skillsperform venepuncture procedures supervise medical office support workers use venepuncture procedure equipment assist with hemostasis apply procurement offer advice on diet-related concerns collect biological samples from patients e-procurement record healthcare users' billing information employ foreign languages in care customer service wound closure techniques clinical reports radiological procedures handle patients with special needs
Common job titles
- Surgical assistant
- Surgery assistant (24-29 hr/wk)
- Surgical first assistant
- Oral surgery assistant
- Unit assistant
- Veterinary assistant
- Kennel assistant - surgery
- Surgery hospital assistant & sterile processing assistant
- Unit assistant ecc