Profession electricity sales representative

Electricity sales representatives assess clients' energy needs, and recommend the purchase of electricity supply from their corporation. They promote their corporation's services, and negotiate terms of sale with clients.

Would you like to know what kind of career and professions suit you best? Take our free Holland code career test and find out.

Personality Type

  • Enterprising / Conventional
  • Conventional / Enterprising

Knowledge

  • Characteristics of products

    The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.

  • Characteristics of services

    The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.

  • Electricity

    Understand the principles of electricity and electrical power circuits, as well as the associated risks.

  • Electricity market

    The trends and major driving factors in the electricity trading market, electricity trades methodologies and practice, and the identification of the major stakeholders in the electricity sector.

  • Sales argumentation

    Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.

  • Sales strategies

    The principles concerning customer behaviour and target markets with the aim of promotion and sales of a product or a service.

Skills

  • Identify energy needs

    Identify the type and amount of energy supply necessary in a building or facility, in order to provide the most beneficial, sustainable, and cost-effective energy services for a consumer.

  • Assess customers

    Quickly compose a picture of a customers’ personal circumstances, needs and preferences.

  • Monitor after sales records

    Keep an eye on the after sales feedback and monitor customer satisfaction or complaints; record after sales calls for thorough data analysis.

  • Inform customers on energy consumption fees

    Inform potential customers of an energy retailer on the monthly fees charged for their energy supply services, and any additional charges.

  • Identify customer's needs

    Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

  • Manage contracts

    Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes.

  • Answer requests for quotation

    Make up prices and documents for the products that customers may purchase.

  • Carry out sales analysis

    Examine sales reports to see what goods and services have and have not sold well.

Optional knowledge and skills

liaise with advertising agencies upsell products identify suppliers manage development of promotional material promote environmental awareness prospect new customers manage contract disputes perform market research sales promotion techniques deliver a sales pitch assess supplier risks negotiate terms with suppliers plan customers' sales visits review completed contracts promote sustainable energy implement sales strategies achieve sales targets energy performance of buildings advise on utility consumption prepare sales checks plan event marketing for promotional campaigns advise on heating systems energy efficiency negotiate improvement with suppliers implement marketing strategies