Profession employment agent

Employment agents and contractors match jobseekers with vacancies, find workers for employers and contract labour for particular projects at the request of enterprises and other organisations including government, institutions, or find places for jobseekers for a commission.

Personality Type

• Enterprising / Conventional

Related professions labour intermediary

• Labour contractor

Knowledge

• Labour legislation

  Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.

• Employment law

  The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

• Job market offers

  Job opportunities available on the labour market, depending on the economic field concerned.

Skills

• Profile people

  Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.

• Document interviews

  Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

• Interview people

  Interview people in a range of different circumstances.

• Communicate by telephone

  Liaise via telephone by making and answering calls in a timely, professional and polite manner.

• Maintain privacy of service users

  Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.

• Observe confidentiality

  Observe the set of rules establishing the nondisclosure of information except to another authorised person.

• Promote gender equality in business contexts

  Raise awareness and campaign for the equalisation between the sexes by the assessment of their participation in the position and the activities carried out by companies and businesses at large.

• Develop professional network

  Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.

• Apply knowledge of human behaviour

  Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

• Listen actively

  Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

Optional knowledge and skills

Source: Sisyphus ODB