Profession employment agent

Employment agents and contractors match jobseekers with vacancies, find workers for employers and contract labour for particular projects at the request of enterprises and other organisations including government, institutions, or find places for jobseekers for a commission.

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Personality Type

  • Enterprising / Conventional
  • Enterprising / Realistic

Related professions labour intermediary

  • Labour contractor

Knowledge

  • Labour legislation

    Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.

  • Employment law

    The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

  • Job market offers

    Job opportunities available on the labour market, depending on the economic field concerned.

Skills

  • Promote gender equality in business contexts

    Raise awareness and campaign for the equalisation between the sexes by the assessment of their participation in the position and the activities carried out by companies and businesses at large.

  • Document interviews

    Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

  • Observe confidentiality

    Observe the set of rules establishing the nondisclosure of information except to another authorised person.

  • Develop professional network

    Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.

  • Profile people

    Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.

  • Embrace multiculturalism

    Adopt an attitude in which you respect individuals' differing cultural traditions and values and understand how this may influence work development in a professional context.

  • Listen actively

    Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

  • Maintain privacy of service users

    Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.

  • Communicate by telephone

    Liaise via telephone by making and answering calls in a timely, professional and polite manner.

  • Interview people

    Interview people in a range of different circumstances.

  • Apply knowledge of human behaviour

    Practice principles related to group behaviour, trends in society, and influence of societal dynamics.

Optional knowledge and skills

provide information on study programmes prepare for job interview assist clients with personal development analyse unemployment rates human resource management mentor individuals facilitate job market access promote employment policy promote inclusion in organisations organise training advise on career assess character liaise with local authorities search databases fix meetings

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