Profession flight operations officer

Flight operations officers compile flight information to expedite movement of aircraft between and through airports. They compile aircraft dispatch data such as scheduled arrival and departure times at checkpoints and scheduled stops, amount of fuel needed for flight, and maximum allowable gross take-off and landing weight.

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Personality Type

  • Enterprising / Conventional


  • Time management

    The practices concerning the conscious planning and controlling of the amount of time spent on executing certain tasks to improve efficiency and productivity.

  • Air transport law

    Know air transport laws and regulations. Due to the nature of aviation, knowledge of air transport laws partially overlaps with knowledge of international law.

  • Air traffic control operations

    Understand the tasks performed by air traffic controllers, including Interaction and effective communication between aircraft and air traffic controllers; execution of follow-up activities, and ensuring smooth operations during flights.


  • Coordinate flight schedules

    Manage and review flight schedules and aircraft operations before and after departure.

  • Ensure compliance with civil aviation regulations

    Ensure best practice standards are adopted and all regulatory requirements met

  • Communicate verbal instructions

    Communicate transparent instructions. Ensure that messages are understood and followed correctly.

  • Work in shifts

    Work in rotating shifts, where the goal is to keep a service or production line running around the clock and each day of the week.

  • Manage aircraft support systems

    Data capture, process and control to manage aircraft support systems.

  • Implement airside safety procedures

    Apply a series of airfield safety rules and procedures to ensure a safe working environment for airport crew.

  • Manage allocation of flight resources

    Ensure that each flight operates with a suitable aircraft and team of crew members.

  • Identify airport safety hazards

    Spot threats related to security at the airport and apply procedures to counteract them in a quick, safe, and efficient way.

  • Make time-critical decisions

    Pursue optimal time-critical decision making within the organisation.

  • Communicate analytical insights

    Obtain analytical insights and share them with relevant teams, in order to enable them to optimise supply chain (SC) operations and planning.

  • Deal with air traffic issues

    Deal with issues affecting the airline e.g. air traffic control problems and adverse weather conditions. This may involve rearranging flight slots when delays occur.

  • Exert a goal-oriented leadership role towards colleagues

    Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.

  • Organise aircraft maintenance

    Organise arrangements for aircraft maintenance and repair activities; communicate with engineering centres.

  • Manage budgets

    Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.

  • Manage aviation planning

    Develop and execute contingency plans; evaluate changes in aviation planning.

  • Ensure flights run to schedule

    Monitor the departure and arrival times of aircraft; ensure that flights run on time.

Optional knowledge and skills

negotiate logistics services provide advice on breaches of regulation adapt to changing situations

Common job titles

  • Airport operations officer
  • Boom operation simulation sme
  • Launch equipment test facility operations & maintenance
  • Afsoc current operations
  • Airfield operations
  • Expert operations support officer
  • Special operations pilot
  • Pacaf operations trainer support
  • Operations training support - contingent upon award
  • Travel & meeting coordinator