Profession footwear quality manager

Footwear quality managers implement, manage and promote the quality systems in the company, using adequate tools and methodologies based on national, international or company standards. They are in charge of establishing requirements and objectives, as well as preparing documents. They analyse complaints, and promote and coordinate corrective and preventive measures. They promote an effective internal and external communication and ensure the consumer's demands are met. They are responsible for the definition of instruments which monitor and control of the quality systems, namely internal or external auditing, and they participate in the internal auditing.

Personality Type

• Enterprising / Conventional

Knowledge

• Footwear components

  Footwear components both for uppers (vamps, quarters, linings, stiffeners, toe puffs etc.) and bottoms (soles, heels, insoles etc.). Ecological concerns and the importance of recycling. Selection of suitable materials and components based on their influence on the footwear style and characteristics, properties and manufacturability. Procedures and methods in chemical and mechanical processing of leather and non-leather materials.

• Footwear manufacturing technology

  Footwear processes technology and machinery involved. The footwear manufacturing starts in the cutting/clicking room , cutting the uppers and bottom components. The upper components are joined together in the closing room by following a precise order of specific operations: skiving, folding, sewing etc. The closed upper, the insole and other bottom components are brought together in the assembling room, where the main operations are lasting and soling. The process ends with finishing operations in the finishing and packing room.

• Health and safety in the workplace

  The body of rules, procdeures and regulations related to safety, health and welfare of people in their workplace. 

• Footwear materials

  The characteristics, components, advantages and limitations of a wide range of materials used in footwear production: leather, leather substitutes (synthetics or artificial materials), textile, plastic, rubber etc. 

• Footwear quality

  Quality specifications of materials, processes and final products, the most common defects in footwear, quick tests procedures, laboratory tests procedures and standards, adequate equipment for quality checks. Quality assurance of footwear production processes and fundamental concepts on quality including footwear quality framework and standards.

Skills

• Work in textile manufacturing teams

  Work harmoniously with colleagues in teams in the textile and clothing manufacturing industries.

• Manage footwear quality systems

  Manage the company quality system. Create or elaborate the quality manual. Carry out the established requirements and objectives included in the quality policy. Foster internal and external communication, including customer satisfaction follow-up. Define and control the implementation of corrective and preventive measures. Foster the continuous improvement of the quality system and quality manual.

• Practice innovative thinking in the footwear and leather goods industries

  Innovate and create in the footwear and leather goods sector. Evaluate new ideas and concepts to turn them into marketable products. Use entrepreneurial thinking in all stages of the product and process development to identify new business opportunities for the targeted markets.

• Use IT tools

  Application of computers, computer networks and other information technologies and equipment to storing, retrieving, transmitting and manipulating data, in the context of a business or enterprise.

• Use communication techniques

  Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

• Create solutions to problems

  Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.

• Exert a goal-oriented leadership role towards colleagues

  Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.

• Apply footwear and leather goods quality control techniques

  Apply quality control in footwear and leather goods. Analyse the material, component or model using relevant quality criteria. Compare the material and other components received from the suppliers, or the final product, to standards. Use visual observation and report findings. Control the quantity of leather in the warehouse. Submit components to laboratory control test when necessary. Define the corrective measures when called for.

• Plan supply chain logistics for footwear and leather goods

  Plan, organise and monitor logistics and supply chain activities based on the footwear or leather goods company's main objectives regarding quality, cost, delivery, and flexibility.

• Reduce environmental impact of footwear manufacturing

  Assess the environmental impact of footwear manufacture and minimise environmental risks. Reduce environmentally harmful work practices in different stages of the footwear manufacturing.

• Communicate commercial and technical issues in foreign languages

  Speak one or more foreign languages in order to communicate commercial and technical issues with various suppliers and clients.

Optional knowledge and skills

Source: Sisyphus ODB