Profession forwarding manager

Forwarding managers organise shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer, or final point of distribution. They negotiates with carriers to move the goods and act as experts in supply chain management.

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Personality Type

  • Conventional / Enterprising
  • Conventional / Realistic


  • Supply chain management

    The flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.

  • Cost metrics

    Know various routing protocols to calculate itineraries; compare different possible routes and determine the most efficient one. Understand topological and link-state databases.


  • Plan transport operations

    Plan mobility and transport for different departments, in order to obtain the best possible movement of equipment and materials. Negotiate the best possible delivery rates; compare different bids and select the most reliable and cost-effective bid.

  • Analyse supply chain trends

    Analyse and make predictions about trends and evolutions in supply chain operations in relation to technology, efficiency systems, types of products shipped, and logistical requirements for shipments, in order to remain at the forefront of supply chain methodologies.

  • Develop efficiency plans for logistics operations

    Elaborate and implement plans in order to increase efficiency and reduce waste during logistics operations.

  • Foster relationships with various types of carrier

    Establish relationships with various types of carriers e.g. trucking companies, air freighters and ocean liners.

  • Plan medium to long term objectives

    Schedule long term objectives and immediate to short term objectives through effective medium-term planning and reconciliation processes.

  • Manage carriers

    Manage carriers and help customers in assessing route, performance, mode, and costs.

  • Communicate with shipment forwarders

    Maintain a good flow of communication with shipper and freight forwarders, who ensure a correct delivery and distribution of goods.

  • Implement short term objectives

    Define priorities and immediate actions for the short future.

  • Assess carriers

    Evaluate carrier performance; evaluate strengths and weaknesses, network and infrastructure.

  • Non vessel operating common carrier regulations

    Understand regulations and rules in the field of non vessel operating common carriers (NVOCC), common carriers that do not operate the vessels by which ocean transportation is provided.

  • Exert a goal-oriented leadership role towards colleagues

    Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.

  • Coordinate export transportation activities

    Coordinate all export transportation operations while considering export strategies and services.

  • Manage freight payment methods

    Manage freight payment methods in accordance with the procedure that must be followed wherein payment is made around the time the freight is due to arrive, clear customs, and be released.

  • Manage medium term objectives

    Monitor medium term schedules with budget estimations and reconciliation on a quarterly basis.

  • Prepare bills of lading

    Prepare bills of lading and associated shipping documentation in accordance with customs and legal requirements.

  • Oversee cargo storage requirements

    Oversee the implementation of requirements in the storage of customer cargo.

  • Inspect carrier documents

    Inspect written or digital official documents required by carrier or country of import or transit.

  • Make bids in forward auctions

    Create and provide forward bids, taking into account possible special requirements such as refrigeration of goods or transport of potentially hazardous materials.

  • Book cargo

    Book cargo for shipment following customer specifications.

  • Have access to shipping rates

    Have the ability to access information about shipping rates and compare the information across providers. Use this information to prepare bids for clients.

  • Ensure health, safety and security measures

    Take responsibility for health, safety and security measures in the workplace including posture the body well, safely operate tools and machinery, and wear the right clothes and protection for the climate. Apply health and safety standards. Adhere strictly to the site safety rules and systems and equipment operational procedures.

  • Coordinate import transportation activities

    Oversee import transportation operations; optimise import processes and service strategies.

  • Prepare documentation for international shipping

    Understand how to prepare and process official documents for international shipping.

  • Oversee shipment routing

    Organise the distribution of the cargo, also known as 'forwarding'. Take into account the instructions of the client and determine where regular routing or various routings may be required.

Optional knowledge and skills

freight transport methods provide advice to clients in terms of import restrictions create a work atmosphere of continuous improvement administer multi-modal logistics liaise between the client and various transportation services keep up-to-date to current customs regulations handle shipment paperwork use mathematical tools and equipment implement cost-effective cargo handling strategies on ships negotiate price manage contracts adapt to changing situations set import export strategies control trade commercial documentation negotiate logistics services apply procedures to ensure cargo complies with customs regulations ensure legal accreditation for forwarding agent operations use different communication channels create import-export commercial documentation principles of cargo stowage communicate commercial and technical issues in foreign languages analyse work-related written reports provide advice to clients in terms of export restrictions negotiate service with providers work in a logistics team

Common job titles

  • Materials management & fulfillment manager
  • Forwarding manager
  • Manager client solutions
  • Ocean freight manager
  • Operation manager
  • Operations manager
  • Capacity manager - umetal
  • Operations manager - immediate need!
  • Assistant operations manager
  • Installation manager