Profession hawker

Hawkers sell goods and services on established routes, street and market locations.

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Personality Type

  • Enterprising / Conventional

Knowledge

  • Sales argumentation

    Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.

  • Consumer protection

    The current legislation applicable in relation to the rights of consumers in the marketplace.

  • Product comprehension

    The offered products, their functionalities, properties and legal and regulatory requirements.

Skills

  • Ensure product preparation

    Ensure that products such as food items are correctly prepared and made ready for consumption; combine different parts until they form one sellable unit.

  • Process payments

    Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

  • Organise product display

    Arrange goods in attractive and safe way. Set up a counter or other display area where demonstrations take place in order to attract the attention of prospective customers. Organise and maintain stands for merchandise display. Create and assemble sales spot and product displays for sales process.

  • Upsell products

    Persuade customers to buy additional or more expensive products.

  • Unload supplies

    Remove deliveries from a truck and move new supplies to workplace or storage area.

  • Ensure customer focus

    Attitude that puts customers at the centre of the business in all cases.

  • Maintain work area cleanliness

    Keep the working area and equipment clean and orderly.

  • Perform manual work autonomously

    Show the ability to pursue basic manual tasks without the help or assistance of others, not needing supervision or guidance, and taking responsibility for one's actions.

  • Demonstrate products' features

    Demonstrate how to use a product in a correct and safe manner, provide customers with information on the product's main features and benefits, explain operation, correct use and maintenance. Persuade potential customers to purchase items.

  • Guarantee customer satisfaction

    Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.

  • Adapt to different weather conditions

    Cope with regular exposure to extreme weather conditions and hazardous environments.

  • Assist customers

    Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

  • Apply health and safety standards

    Adhere to standards of hygiene and safety established by respective authorities.

  • Carry out active selling

    Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.

  • Negotiate price

    Arrange an agreement on price of products or services provided or offered.

  • Use different communication channels

    Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.

Optional knowledge and skills

electrical household appliances products sugar, chocolate and sugar confectionery products operate cash register fruit and vegetable products textile trends textile products, textile semi-finished products and raw materials telecommunication industry textile industry operate cash point clothing sizes fish varieties manufacturer's recommended price sales strategies footwear industry cold chain dairy and edible oil products fabric types electronic and telecommunication equipment clothing and footwear products sales promotion techniques watches and jewellery products hides, skins and leather products beverage products meat and meat products tobacco products utilise cross-selling types of watches speak dialect fish, crustacean and mollusc products market participants features of sporting equipment characteristics of faces household products prevent theft value-added tax law electronic communication floral composition techniques coffee, tea, cocoa and spice products