Profession hotel porter

Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.

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Personality Type

  • Realistic / Conventional

Skills

  • Comply with food safety and hygiene

    Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

  • Assist clients with special needs

    Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Handle guest luggage

    Manage, pack, unpack and store guest luggage on request.

  • Handle delivered packages

    Administer delivered packages and ensure that they all reach their destination in time.

  • Greet guests

    Welcome guests in a friendly manner in a certain place.

Optional knowledge and skills

detect drug abuse provide door security provide tourism related information implement sales strategies park guest's vehicle implement marketing strategies run errands on behalf of customers explain features in accommodation venue handle chemical cleaning agents clean public areas take room service orders handle customer complaints