Profession hotel porter
Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
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Personality Type
- Realistic / Conventional
Skills
- Comply with food safety and hygiene
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
- Assist clients with special needs
Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Handle guest luggage
Manage, pack, unpack and store guest luggage on request.
- Handle delivered packages
Administer delivered packages and ensure that they all reach their destination in time.
- Greet guests
Welcome guests in a friendly manner in a certain place.