Profession human resources assistant

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    human resources assistant

Personnel clerks perform administrative tasks related with human resources in employment processes.

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Personality Type

  • Conventional / Social

Tasks human resources assistant

  • Process, verify and maintain documentation relating to personnel matters and procedures, such as recruitment procedures, training programs, performance evaluation procedures, etc.
  • Record individual employee data, including such information as addresses, weekly earnings, absences, supervisory reports on performance, etc.
  • Process and review employment applications, e.g. to evaluate qualifications or eligibility of applicants
  • Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
  • Make recommendations on staff appointments.
  • Answer questions and explain HR policies and procedures to employees or job applicants.
  • Provide information on personnel matters (e.g., new appointments) to authorized persons and organizations.
  • Prepare management reports on HR issues.
  • Perform a variety of clerical duties, e.g. answering telephone calls, sending out announcements of job openings etc.

Related professions clerk

  • Administrative services department manager
  • Bills clerk
  • Bookkeeping clerk
  • Brokerage clerk
  • Clerk, all other
  • Coding clerk
  • Credit clerk
  • Filing clerk
  • First line supervisor of office clerks
  • Form filling assistance clerk
  • Freight clerk
  • Insurance clerk
  • Invoice clerk
  • Marketing clerk
  • Materials scheduling clerk
  • Mortgage clerk
  • New accounts clerk
  • Order clerk
  • Order scheduling clerk
  • Payroll clerk
  • Procurement clerk
  • Production planning clerk
  • Sales support clerk
  • Secretary clerk
  • Statistical clerk
  • Stock clerk, warehouse clerk
  • Weighing clerk

Knowledge

  • Job market offers

    Job opportunities available on the labour market, depending on the economic field concerned.

Skills

  • Observe confidentiality

    Observe the set of rules establishing the nondisclosure of information except to another authorised person.

  • Write work-related reports

    Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

  • Fix meetings

    Fix and schedule professional appointments or meetings for clients or superiors.

  • Maintain professional administration

    File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

  • Listen actively

    Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

  • Document interviews

    Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

  • Communicate by telephone

    Liaise via telephone by making and answering calls in a timely, professional and polite manner.

  • Assess character

    Assess how a certain person will react, verbally or physically, in a specific situation or to a specific happening.

  • Identify with the company's goals

    Act for the benefit of the company and for the achievement of its targets.

  • Use communication techniques

    Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

  • Manage payroll reports

    Maintain personnel records as well as payroll reports. Record evaluations, promotions or disciplinary actions.

  • Profile people

    Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.

  • Apply company policies

    Apply the principles and rules that govern the activities and processes of an organisation.

  • Administer appointments

    Accept, schedule and cancel appointments.

  • Support managers

    Provide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.

Optional knowledge and skills

manage payroll employment law interview people introduce new employees recruit employees organise training gather feedback from employees human resource management negotiate employment agreements identify necessary human resources apply knowledge of human behaviour negotiate with employment agencies advertising techniques coach employees human resources department processes labour legislation manage employee complaints disseminate messages to people assist employee health programmes