Profession human resources assistant

Human resources assistants provide support in all the processes and efforts carried by human resources managers. They help in the preparation of recruitment processes by scanning CVs and narrowing the selection to the most suitable candidates. They perform administrative tasks, prepare communications and letters, and perform the tabulation of the surveys and assessments carried out by the department.

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Personality Type

  • Conventional / Enterprising

Knowledge

  • Job market offers

    Job opportunities available on the labour market, depending on the economic field concerned.

Skills

  • Assess character

    Assess how a certain person will react, verbally or physically, in a specific situation or to a specific happening.

  • Apply company policies

    Apply the principles and rules that govern the activities and processes of an organisation.

  • Communicate by telephone

    Liaise via telephone by making and answering calls in a timely, professional and polite manner.

  • Maintain professional administration

    File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.

  • Fix meetings

    Fix and schedule professional appointments or meetings for clients or superiors.

  • Support managers

    Provide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.

  • Use communication techniques

    Apply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.

  • Document interviews

    Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

  • Profile people

    Create a profile of someone, by outlining this person's characteristics, personality, skills and motives, often by the use of information obtained from an interview or questionnaire.

  • Identify with the company's goals

    Act for the benefit of the company and for the achievement of its targets.

  • Administer appointments

    Accept, schedule and cancel appointments.

  • Write work-related reports

    Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

  • Manage payroll reports

    Maintain personnel records as well as payroll reports. Record evaluations, promotions or disciplinary actions.

  • Observe confidentiality

    Observe the set of rules establishing the nondisclosure of information except to another authorised person.

  • Listen actively

    Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

Optional knowledge and skills

manage payroll gather feedback from employees disseminate messages to people recruit employees interview people identify necessary human resources advertising techniques labour legislation apply knowledge of human behaviour organise training human resources department processes coach employees negotiate employment agreements introduce new employees negotiate with employment agencies human resource management employment law assist employee health programmes manage employee complaints

Common job titles

  • Human resources assistant
  • Human resources customer service assistant
  • Employment assistant - full time
  • Human resource assistant
  • Human resources administrative assistant
  • Human resources assistant - full time
  • Human resources assistant/jr. recruiter