Profession ICT business analyst

ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.

Personality Type

• Investigative / Realistic
• Social / Investigative

Knowledge

• Legal requirements of ICT products

  The international regulations related to the development and use of ICT products.

• Product usage risks analysis

  The methods to analyse product associated risks, in possible customer environment, their magnitude, consequences and likely outcomes in order to mitigate them by warning messages, safety instructions and maintenance support.

• Business process modelling

  The tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business process and model its further development.

• Business requirements techniques

  The procedures required to identify and analyse business and organisational needs.

Skills

• Translate requirement concepts into visual design

  Develop visual design from given specifications and requirements, based on the analysis of the scope and target audience. Create a visual representation of ideas such as logos, website graphics, digital games and layouts.

• Create business process models

  Develop formal and informal descriptions of the business processes and the organisational structure by using business process models, notations and tools.

• Implement strategic planning

  Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

• Identify legal requirements

  Conduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.

• Analyse business requirements

  Study clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.

• Analyse the context of an organisation

  Study the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.

• Propose ICT solutions to business problems

  Suggest how to solve business issues, using ICT means, so that business processes are improved.

• Analyse business processes

  Study the contribution of the work processes to the business goals and monitor their efficiency and productivity.

• Provide cost benefit analysis reports

  Prepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment in advance over a given period of time.

• Define technical requirements

  Specify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied according to customer requirements.

• Identify customer requirements

  Apply techniques and tools, such as surveys, questionnaires, ICT applications, for eliciting, defining, analysing, documenting and maintaining user requirements from system, service or product.

• Apply change management

  Manage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.

• Interact with users to gather requirements

  Communicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specification.

Optional knowledge and skills

Source: Sisyphus ODB