Profession international student exchange coordinator

International student exchange coordinators lead the entire process of an international exchange study for the exchange students. They manage the students' applications and admissions, arrange accommodation, be it on a college or university campus or with guest families, and handle all the administration regarding these activities, including the student's grades and official departing. They function as guides for the (young) international students through their cultural adjustment.

Personality Type

• Conventional / Enterprising

Knowledge

• Travel bookings processes

  The various steps that constitute a booking made for travelling purposes, its execution, and any additional relevant actions.

• Education administration

  The processes related to the administrative areas of an education institution, its director, employees, and students.

Skills

• Arrange student accommodation

  Screen the several housing options including host families or guesthouses for students going on an exchange programme. Secure their housing once they have been accepted.

• Oversee travel arrangements

  Make sure that travel arrangements run according to plan and ensure effective and satisfactory service, accommodation and catering.

• Process reservations

  Execute customers' reservations in accordance to their schedules and needs by phone, electronically or in person.

• Check travel documentation

  Control tickets and travel documents, allocate seats and note food preferences of people on tour.

• Process payments

  Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

• Manage student admissions

  Assess students’ applications and manage correspondence with them concerning their admission, or rejection, pursuant to the regulations of the school, university or other educational organisation. This also includes obtaining educational information, such as personal records, on the student. File the paperwork of the admitted students.

• Use global distribution system

  Operate a computer reservations system or a global distribution system to book or reserve transportations and accommodations.

• Guarantee students' safety

  Ensure all students falling under an instructor or other person’s supervision are safe and accounted for. Follow safety precautions in the learning situation.

• Guide international students

  Support international exchange students with their cultural adjustment in a new community. Assist them with settling in a new academic environment.

• Manage educational institution's administration

  Administer multiple activities of a school, university or other educational institution such as daily administrative operations.

• Organise projects to fill education needs

  Fill education gaps by organising projects and activities that help people to grow academically, socially or emotionally.

• Process booking

  Execute a booking of a place according to client's requirement in advance and issue all appropriate documents.

• Use different communication channels

  Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Optional knowledge and skills

Source: Sisyphus ODB