Profession jewellery repairer

Jewellery repairers use specialised hand tools to carry out adjustments and repairs to all types of jewellery pieces. They resize rings or necklaces, reset gems, and repair broken jewellery parts. Jewellery repairers identify the suitable precious metals to be used as replacements, solder and smooth joints. They clean and polish the repaired pieces to be returned to the customer.

Personality Type

• Realistic / Artistic

Knowledge

• Precious metals

  Types of rare metal that occur naturally and have a high economic value.

• Jewellery processes

  Materials and processes involved in creating jewellery items like earrings, necklaces, rings, brackets, etc.

Skills

• Mount stones in jewels

  Mount gemstones in pieces of jewellery closely following design specifications. Place, set and mount gemstones and metal parts.

• Provide customer follow-up services

  Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

• Clean jewellery pieces

  Clean and polish metal items and pieces of jewellery; handle mechanical jewellery-making tools such as polishing wheels.

• Provide customer information related to repairs

  Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.

• Use jewellery equipment

  Handle, modify, or repair jewellery-making equipment such as jigs, fixtures, and hand tools such as scrapers, cutters, gougers, and shapers.

• Maintain records of maintenance interventions

  Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.

• Assemble jewellery parts

  Assemble and thread different jewellery parts together such as pearls, locks, wire, and chains by soldering, clamping, welding or lacing the materials.

• Maintain equipment

  Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.

• Adjust jewellery

  Reshape jewellery mountings.

• Apply company policies

  Apply the principles and rules that govern the activities and processes of an organisation.

• Maintain customer service

  Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

• Heat jewellery metals

  Heat, melt and shape metals for jewellery making.

• Repair jewellery

  Make jewellery repairs, such as enlarging or reducing ring sizes, soldering pieces of jewellery back together, and replacing broken or worn-out clasps and mountings.

Optional knowledge and skills

Source: Sisyphus ODB