Profession jewellery repairer

Jewellery repairers use specialised hand tools to carry out adjustments and repairs to all types of jewellery pieces. They resize rings or necklaces, reset gems, and repair broken jewellery parts. Jewellery repairers identify the suitable precious metals to be used as replacements, solder and smooth joints. They clean and polish the repaired pieces to be returned to the customer.

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Personality Type

  • Realistic / Artistic

Knowledge

  • Jewellery processes

    Materials and processes involved in creating jewellery items like earrings, necklaces, rings, brackets, etc.

  • Precious metals

    Types of rare metal that occur naturally and have a high economic value.

Skills

  • Provide customer follow-up services

    Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

  • Clean jewellery pieces

    Clean and polish metal items and pieces of jewellery; handle mechanical jewellery-making tools such as polishing wheels.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Maintain equipment

    Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.

  • Maintain records of maintenance interventions

    Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.

  • Adjust jewellery

    Alter existing jewellery mountings in order to reposition or remake jewels, or to adjust mountings.

  • Provide customer information related to repairs

    Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.

  • Repair jewellery

    Make jewellery repairs, such as enlarging or reducing ring sizes, soldering pieces of jewellery back together, and replacing broken or worn-out clasps and mountings.

  • Assemble jewellery parts

    Assemble and thread different jewellery parts together such as pearls, locks, wire, and chains by soldering, clamping, welding or lacing the materials.

  • Mount stones in jewels

    Mount gemstones in pieces of jewellery closely following design specifications. Place, set and mount gemstones and metal parts.

  • Heat jewellery metals

    Heat, melt and shape metals for jewellery making.

  • Use jewellery equipment

    Handle, modify, or repair jewellery-making equipment such as jigs, fixtures, and hand tools such as scrapers, cutters, gougers, and shapers.

  • Apply company policies

    Apply the principles and rules that govern the activities and processes of an organisation.

Optional knowledge and skills

maintain relationship with suppliers keep stock records order supplies manage a small-to-medium business engrave patterns create jewellery advise customers on jewellery and watches maintain professional administration manage schedule of tasks select gems for jewellery ensure compliance with warranty contracts cultured pearls issue sales invoices select metals for jewellery negotiate supplier arrangements trade in jewellery handle jewellery and watches insurance claims administer appointments build jewellery models develop professional network use repair manuals develop jewellery designs