Profession life coach

Life coaches help clients set clear objectives for their personal development and help them achieve their goals and personal vision. They provide counselling and guidance and establish progress reports in order to keep track of their clients' achievements.

Personality Type

• Conventional / Social

Skills

• Maintain customer service

  Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

• Assist clients with personal development

  Help clients determine what they want to do with their lives and assist in setting personal and professional goals, by prioritising and planning the steps necessary to reach these goals.

• Listen actively

  Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.

• Help clients make decisions during counselling sessions

  Encourage clients to make their own decisions related to their problems or inner conflicts by reducing confusion and allowing clients to reach their own conclusions, with no bias whatsoever.

• Communicate with customers

  Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

• Use consulting techniques

  Advise clients in different personal or professional matters.

• Analyse problems for opportunities

  Identify and anticipate problems in order to choose a course of action, come up with appropriate solutions or even identify opportunities for further development.

• Maintain relationship with customers

  Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.

• Counsel clients

  Assist and guide clients to overcome their personal, social, or psychological issues.

• Show social competences

  Ability to interact effectively with other people.

• Give advice on personal matters

  Advise people on love and marriage issues, business and job opportunities, health or other personal aspects.

• Evaluate clients' progress

  Keep track of clients' achievements by reporting on their progress. Monitor whether goals are reached and barriers or setbacks overcome. If not, consult with clients about their issues and offer new approaches.

• Coach clients

  Actively help clients to improve their strengths and confidence. Propose courses and workshops or coach them yourself.

Optional knowledge and skills

Source: Sisyphus ODB