Profession life coach
Life coaches help clients set clear objectives for their personal development and help them achieve their goals and personal vision. They provide counselling and guidance and establish progress reports in order to keep track of their clients' achievements.
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- Conventional / Social
- Body language
Notice and interpret the non-verbal signals that people send out with their body, including yourself.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
- Help clients make decisions during counselling sessions
Encourage clients to make their own decisions related to their problems or inner conflicts by reducing confusion and allowing clients to reach their own conclusions, with no bias whatsoever.
- Show social competences
Ability to interact effectively with other people.
- Evaluate clients' progress
Keep track of clients' achievements by reporting on their progress. Monitor whether goals are reached and barriers or setbacks overcome. If not, consult with clients about their issues and offer new approaches.
- Use consulting techniques
Advise clients in different personal or professional matters.
- Maintain relationship with customers
Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
- Analyse problems for opportunities
Identify and anticipate problems in order to choose a course of action, come up with appropriate solutions or even identify opportunities for further development.
- Counsel clients
Assist and guide clients to overcome their personal, social, or psychological issues.
- Coach clients
Actively help clients to improve their strengths and confidence. Propose courses and workshops or coach them yourself.
- Listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
- Assist clients with personal development
Help clients determine what they want to do with their lives and assist in setting personal and professional goals, by prioritising and planning the steps necessary to reach these goals.
- Give advice on personal matters
Advise people on love and marriage issues, business and job opportunities, health or other personal aspects.
Optional knowledge and skillsassess character facilitate job market access identify training needs manage a small-to-medium business rhetoric keep personal administration maintain professional administration develop professional network perform lectures give constructive feedback provide career counselling promote yourself teach communication to clients administer appointments use different communication channels
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