Profession management assistant

Management assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department functions smoothly.

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Personality Type

Knowledge

  • Company policies

    The set of rules that govern the activity of a company.

Skills

  • Fix meetings

    Fix and schedule professional appointments or meetings for clients or superiors.

  • Perform business research

    Search and collect information relevant for the development of businesses in different fields ranging from legal, accounting, finance, up to commercial matters.

  • Maintain internal communication systems

    Maintain an effective internal communication system among employees and department managers.

  • Perform clerical duties

    Perform administrative tasks such as filing, typing up reports and maintaining mail correspondence.

  • Use office systems

    Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes administration of systems such as customer relationship management, vendor management, storage, and voicemail systems.

  • Liaise with managers

    Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

  • Use different communication channels

    Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

  • Process commissioned instructions

    Process instructions, usually oral ones, provided by managers and directives on actions required to be made. Take note, inquire, and take action on the commissioned requests.

  • Coordinate events

    Lead events by managing budget, logistics, event support, security, emergency plans and follow up.

  • Disseminate internal communications

    Disseminate internal communications using the different communication channels that a company has at its disposal.

  • Liaise with board members

    Report to the management, boards of directors and committees of an organisation.

  • Write work-related reports

    Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

  • Draft corporate emails

    Prepare, compile, and write mails with the adequate information and an appropriate language to make internal or external communications.

  • Support managers

    Provide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.

  • Build business relationships

    Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

  • Disseminate messages to people

    Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.

Optional knowledge and skills

public relations operations department processes human resources department processes accounting department processes write meeting reports maintain register of shareholders personnel management marketing department processes apply statistical analysis techniques management department processes maintain statutory books translate language concepts track key performance indicators sales department processes assist visitors financial department processes perform cost accounting activities revise drafts made by managers manage personnel agenda draft press releases use free typing techniques speak different languages legal department processes