Profession management assistant

Management assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department functions smoothly.

Personality Type

• Conventional / Enterprising

Knowledge

• Company policies

  The set of rules that govern the activity of a company.

Skills

• Fix meetings

  Fix and schedule professional appointments or meetings for clients or superiors.

• Perform business research

  Search and collect information relevant for the development of businesses in different fields ranging from legal, accounting, finance, up to commercial matters.

• Maintain internal communication systems

  Maintain an effective internal communication system among employees and department managers.

• Perform clerical duties

  Perform administrative tasks such as filing, typing up reports and maintaining mail correspondence.

• Use office systems

  Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes administration of systems such as customer relationship management, vendor management, storage, and voicemail systems.

• Liaise with managers

  Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

• Use different communication channels

  Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

• Process commissioned instructions

  Process instructions, usually oral ones, provided by managers and directives on actions required to be made. Take note, inquire, and take action on the commissioned requests.

• Coordinate events

  Lead events by managing budget, logistics, event support, security, emergency plans and follow up.

• Disseminate internal communications

  Disseminate internal communications using the different communication channels that a company has at its disposal.

• Liaise with board members

  Report to the management, boards of directors and committees of an organisation.

• Write work-related reports

  Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

• Draft corporate emails

  Prepare, compile, and write mails with the adequate information and an appropriate language to make internal or external communications.

• Support managers

  Provide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.

• Build business relationships

  Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

• Disseminate messages to people

  Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.

Optional knowledge and skills

Source: Sisyphus ODB