Profession management assistant

Management assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department functions smoothly.

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Personality Type

  • Conventional / Enterprising

Knowledge

  • Company policies

    The set of rules that govern the activity of a company.

Skills

  • Liaise with board members

    Report to the management, boards of directors and committees of an organisation.

  • Liaise with managers

    Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

  • Disseminate internal communications

    Disseminate internal communications using the different communication channels that a company has at its disposal.

  • Perform business research

    Search and collect information relevant for the development of businesses in different fields ranging from legal, accounting, finance, up to commercial matters.

  • Write work-related reports

    Compose work-related reports that support effective relationship management and a high standard of documentation and record keeping. Write and present results and conclusions in a clear and intelligible way so they are comprehensible to a non-expert audience.

  • Process commissioned instructions

    Process instructions, usually oral ones, provided by managers and directives on actions required to be made. Take note, inquire, and take action on the commissioned requests.

  • Disseminate messages to people

    Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.

  • Fix meetings

    Fix and schedule professional appointments or meetings for clients or superiors.

  • Build business relationships

    Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

  • Perform clerical duties

    Perform administrative tasks such as filing, typing up reports and maintaining mail correspondence.

  • Draft corporate emails

    Prepare, compile, and write mails with the adequate information and an appropriate language to make internal or external communications.

  • Coordinate events

    Lead events by managing budget, logistics, event support, security, emergency plans and follow up.

  • Support managers

    Provide support and solutions to managers and directors in regards with their business needs and requests for the running of a business or the daily operations of a business unit.

  • Use different communication channels

    Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.

  • Use office systems

    Make appropriate and timely use of office systems used in business facilities depending on the aim, whether for the collection of messages, client information storage, or agenda scheduling. It includes administration of systems such as customer relationship management, vendor management, storage, and voicemail systems.

  • Maintain internal communication systems

    Maintain an effective internal communication system among employees and department managers.

Optional knowledge and skills

maintain statutory books write meeting reports financial department processes draft press releases translate language concepts accounting department processes apply statistical analysis techniques legal department processes management department processes speak different languages revise drafts made by managers assist visitors human resources department processes manage personnel agenda maintain register of shareholders operations department processes personnel management sales department processes use free typing techniques public relations perform cost accounting activities marketing department processes track key performance indicators

Common job titles

  • Program coordinator / executive assistant
  • Assistant property manager
  • Operations assistant
  • Executive assistant
  • Admissions assistant for degree programs
  • Office assistant ii - extra help
  • Second assistant manager, part time (up to 28 hrs)