Profession operations manager

Operations managers plan, oversee and coordinate the daily operations of production of goods and provision of services. They also formulate and implement company policies and plan the use of human resources and materials.

Would you like to know what kind of career and professions suit you best? Take our free Holland code career test and find out.

Personality Type

  • Enterprising / Conventional


  • Corporate social responsibility

    The handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards environmental and social stakeholders.


  • Manage logistics

    Create logistic framework for transporting goods to customers and for receiving returns, execute and follow up the logistics processes and guidelines.

  • Manage supplies

    Monitor and control the flow of supplies that includes the purchase, storage and movement of the required quality of raw materials, and also work-in-progress inventory. Manage supply chain activities and synchronise supply with demand of production and customer.

  • Follow company standards

    Lead and manage according to the organisation's code of conduct.

  • Plan health and safety procedures

    Set up procedures for maintaining and improving health and safety in the workplace.

  • Ensure equipment maintenance

    Ensure that the equipment required for operations is regularly checked for faults, that routine maintenance tasks are performed, and that repairs are scheduled and performed in the case of damage or flaws.

  • Establish daily priorities

    Establish daily priorities for staff personnel; effectively deal with multi-task workload.

  • Strive for company growth

    Develop strategies and plans aiming at achieving a sustained company growth, be the company self-owned or somebody else's. Strive with actions to increase revenues and positive cash flows.

  • Supervise daily information operations

    Direct daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.

  • Manage staff

    Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

  • Manage budgets

    Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.

  • Liaise with managers

    Liaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.

Optional knowledge and skills

advise on strengthening security gas consumption cleaning industry health and safety measures advise on potential safety hazards concerning heating systems outsourcing strategy implement corporate governance inspect quality of products interpret financial statements comply with food safety and hygiene use measurement instruments perform resource planning ensure inspections of facilities gas market manage major incidents analyse energy consumption develop revenue generation strategies employment law insourcing strategy write security reports manage emergency evacuation plans support managers maintain customer service analyse external factors of companies energy efficiency oversee the facilities services budget develop energy policy protect important clients energy market negotiate terms with suppliers advise on heating systems energy efficiency plan facilities management policies write work-related reports plan buildings maintenance work handle surveillance equipment investigate security issues renewable energy technologies audit techniques manage space utilisation check quality of products on the production line lead disaster recovery exercises lead inspections estimate profitability inspect government policy compliance manage disaster recovery plans perform risk analysis create project specifications accounting maintain relationships with stakeholders budget for financial needs manage project information write research proposals crowdsourcing strategy shape organisational teams based on competencies manage standard enterprise resource planning system information confidentiality set quality assurance objectives make strategic business decisions handle customer complaints manage profitability perform project management evaluate project plans multimodal transport logistics inspect industrial equipment establish site security routines supervise work identify faults in utility meters meet deadlines maintain relationship with customers negotiate with stakeholders write scientific papers building automation conduct energy audit security regulations manage security equipment align efforts towards business development cyber security maintain incident reporting records industrial heating systems develop manufacturing policies carry out energy management of facilities define manufacturing quality criteria contract law liaise with government officials liaise with security authorities impart business plans to collaborators oversee planning of security systems monitor utility equipment assess supplier risks apply conflict management create manufacturing guidelines promote environmental awareness negotiate improvement with suppliers advise on efficiency improvements communicate test results to other departments utilise economies of scale in projects analyse internal factors of companies manufacturing processes identify legal requirements promote facilities management services analyse test data inspect contracts for related grounds maintenance work develop business case ensure compliance with noise standards analyse energy market trends build business relationships manage facilities services promote sustainable energy supply chain management record test data project management estimate duration of work calculate utility payments perform quality audits facilities management in the organisation inspect building systems assess financial viability control financial resources organisational resilience read standard blueprints recruit employees apply procurement provide technical documentation make investment decisions identify energy needs zero-energy building design security threats analyse financial performance of a company maintain relationship with suppliers manage project metrics oversee quality control train employees inspect material apply change management maintain facility security systems consultation methods energy performance of buildings create a financial report internal risk management policy manage several projects promote innovative infrastructure design manage the security team compose energy performance contracts respond to burglar alarm systems provide cost benefit analysis reports adhere to organisational guidelines communicate problems to senior colleagues perform pre-assembly quality checks define security policies electrical power safety regulations advise on utility consumption quality assurance methodologies develop staff create solutions to problems electricity consumption manage maintenance operations promote sustainable management undertake employee screening control of expenses integrate headquarter's guidelines into local operations database quality standards quality standards collaborate on international energy projects fire safety regulations manage outsourced security perform internal investigations develop energy saving concepts legal use-of-force