Profession public employment service manager

Public employment service managers supervise the operations of a public employment agency. They oversee the staff that help people find employment or provide occupational guidance.

Would you like to know what kind of career and professions suit you best? Take our free Holland code career test and find out.

Personality Type

  • Enterprising / Conventional
  • Social / Artistic

Knowledge

  • Supervision of persons

    The act of directing one individual or a group of individuals in a certain activity.

  • Employment law

    The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

  • Labour legislation

    Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.

Skills

  • Liaise with local authorities

    Maintain the liaison and exchange of information with regional or local authorities.

  • Manage government policy implementation

    Manage the operations of the implementation of new government policies or changes in existing policies on a national or regional level as well as the staff involved in the implementation procedure..

  • Embrace multiculturalism

    Adopt an attitude in which you respect individuals' differing cultural traditions and values and understand how this may influence work development in a professional context.

  • Promote employment policy

    Promote the development and implementation of policies which aim to improve employment standards, and reduce unemployment rates, in order to acquire governmental and public support.

  • Comply with legal regulations

    Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.

  • Supervise staff

    Oversee the selection, training, performance and motivation of staff.

  • Manage budgets

    Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.

  • Maintain relations with local representatives

    Maintain good relations with representatives of the local scientific, economic and civil society.

  • Negotiate employment agreements

    Find agreements between employers and potential employees on salary, working conditions and non-statutory benefits.

  • Coordinate operational activities

    Synchronise activities and responsibilities of the operational staff to ensure that the resources of an organisation are used most efficiently in pursuit of the specified objectives.

  • Supervise work

    Direct and supervise the day-to-day activities of subordinate personnel.

  • Promote gender equality in business contexts

    Raise awareness and campaign for the equalisation between the sexes by the assessment of their participation in the position and the activities carried out by companies and businesses at large.

  • Develop employee retention programs

    Plan, develop, and implement programs aimed at keeping the satisfaction of the employees in the best levels. Consequently, assuring the loyalty of employees.

  • Organise staff assessment

    Organising the overall assessment process of the staff.

  • Apply strategic thinking

    Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.

Optional knowledge and skills

discharge employees analyse unemployment rates evaluate employees government policy implementation coach new employees set inclusion policies coach employees advise on career develop employment policies promote equal pay promote inclusion in organisations provide information on study programmes coordinate educational programmes develop training programmes advise on government policy compliance

Common job titles

  • Support services manager (rep20)
  • Communications manager - public libraries
  • Public safety support services manager
  • Manager in training - environmental services
  • Environmental services department manager
  • Mediator (developmental)
  • Public safety communications manager (em-03)
  • Contract manager - public works
  • Environmental services district manager
  • Case manager - university counseling service