Profession rail operations manager

Rail operations managers are concerned with overseeing, designing, and controlling the processes of transport operation. Rail operation managers may work for rail operators concerning tasks such as managing the safe and efficient operation of transport services including customer relation tasks or the management of staff and work organisation in this field. Rail operation managers employed by infrastructure operators manage the efficient and safe use of the network. This includes the planning of timetables and the allocation of slots to customers. They plan the construction and maintenance work. 

Would you like to know what kind of career and professions suit you best? Take our free Holland code career test and find out.

Personality Type

  • Enterprising / Conventional

Knowledge

  • Physical characteristics of railways

    Familiar with all physical aspects of the railway, including train stations, the incline and decline of the right-of-way and speed limits.

  • Project management

    Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.

  • Rail disruption management

    Thoroughly understand the conditions, causes, and effects of rail disruption or derailment, and of degraded mode operations including tasks and tools.

  • Railway framework legislation

    Know and apply railway framework legislation where requirements for railways in the EU are established. Know legislation that applies to the field of cross-border freight transit.

  • Rail infrastructure

    Thoroughly understand the characteristics of railway infrastructure: rail technologies, track gauges, rail signalling, rail junctions, etc.

  • Train planning

    Thoroughly understand the techniques, procedures, and tools used to compose a train timetable; know various types of train plans; identify possible constraints to be considered in planning activities.

  • Modern power signalling systems

    Understand traditional and modern signalling systems; operate railway signalling systems.

  • Health and safety measures in transportation

    The body of rules, procedures and regulations related to health and safety measures intended to prevent accidents or incidents in transportation.

Skills

  • Perform rail operations risk management

    Identify risk factors related to various areas of rail operations; develop valid strategies to mitigate these risks.

  • Manage staff

    Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

  • Develop staff

    Lead employees to meet the organisations expectations for productivity, quality and goal accomplishment. Provide effective performance feedback through employee recognition and reward in conjunction with the Human Resources Manager as required

  • Enforce railway safety regulations

    Promote and enforce safety procedures and EU regulations to ensure that railway safety is generally maintained and continuously improved, taking into consideration the development of European legislation.

  • Comply with legal regulations

    Ensure you are properly informed of the legal regulations that govern a specific activity and adhere to its rules, policies and laws.

  • Ensure customer focus

    Attitude that puts customers at the centre of the business in all cases.

  • Plan railway incident mitigation measures

    Plan, anticipate, and develop mitigation measures to respond to rail incidents, unexpected situations, and emergencies.

  • Manage budgets

    Conduct cost estimates and budget planning. Monitor the budget, as well as costs and expenses. Forecast the budget development continuously. Report on the budget.

  • Assess performance of rail operations

    Assess the best practices in the railway industry, and devise strategies to improve performance.

Optional knowledge and skills

work in a rail transport team have computer literacy