Profession relocation officer

Relocation officers help businesses and organisations with the move of employees. They plan the whole move. Relocation officers advise on real estate. They plan moving services and look after the general well-being of the employees and their family.

Personality Type

• Enterprising / Conventional
• Enterprising / Investigative

Knowledge

• Labour legislation

  Legislation, on a national or international level, that governs labour conditions in various fields between labour parties such as the government, employees, employers, and trade unions.

• Employment law

  The law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.

• Real estate market

  The trends concerning the buying, selling, or renting of property, including the land, buildings, and natural resources encompassed within the property; the categories of residential properties and properties for business purposes which such properties are traded in.

Skills

• Manage employee complaints

  Manage and respond to employee complaints, in a correct and polite manner, offering a solution when possible or referring it to an authorized person when necessary.

• Advise on property value

  Provide advise to those that own a property, professionals in real estate, or prospective clients in real estate on the current monetary value of a property, the potential of development in order to increase the value, and other relevant information concerning the value of the in the future developments of the real estate market.

• Protect client interests

  Protect the interests and needs of a client by taking necessary actions, and researching all possibilities, to ensure that the client obtains their favoured outcome.

• Negotiate with property owners

  Negotiate with owners of properties who wish to rent or sell them in order to obtain the most beneficial agreement for the potential renter or buyer.

• Analyse requirements for moving goods

  Analyse goods to be relocated and their moving requirements. Check requirements and prepare actions to ensure appropriate transport of goods.

• Identify clients' needs

  Identify the areas in which the client may require aid and investigate the possibilities for meeting those needs.

• Select equipment required for moving activities

  Select the appropriate tools and equipment required to successfully move objects. Select a range of equipment from basic tools such as screws, hammers, and pliers, to more complex apparatus such as forklifts, cranes, and movable docks.

• Gather feedback from employees

  Communicate in an open and positive manner in order to assess levels of satisfaction with employees, their outlook on the work environment, and in order to identify problems and devise solutions.

• Provide information on properties

  Provide information on the positive and negative aspects of a property and the practicalities concerning any financial transactions or insurance procedures; such as location, composition of the property, renovation or repair needs, the cost of the property and the costs related to insurance.

• Liaise with property owners

  Establish good working relations with the owner, signal problems and renovation needs, and advise on the choice of tenants.

• Advise clients on moving services

  Provide clients with information with regard to moving services. Advise clients on services, modalities, relocation possibilities, and aspects which must be taken into consideration when planning a move.

Optional knowledge and skills

Source: Sisyphus ODB