Profession road transport division manager

Road transport division managers maintain control of processes relating to vehicles, staff, customers, routes, and contracts.

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Personality Type

  • Enterprising / Conventional


  • Passenger transport regulations

    Have knowledge of passenger transport conventions and regulations.

  • Road transport legislation

    Know road transport regulations at regional, national, and European level in matters of safety and environmental requirements.

  • Road traffic laws

    Understand road traffic laws and the rules of the road.


  • Control financial resources

    Monitor and control budgets and financial resources providing capable stewardship in company management.

  • Develop efficiency plans for logistics operations

    Elaborate and implement plans in order to increase efficiency and reduce waste during logistics operations.

  • Exert a goal-oriented leadership role towards colleagues

    Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.

  • Use different communication channels

    Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.

  • Think analytically

    Produce thoughts using logic and reasoning in order to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Prepare transportation routes

    Prepare routes through the addition or subtraction of routes, making changes to route frequency, and changing the service span of routes. Adjusts routes through providing additional running time to routes, adding additional capacity during periods of overcrowding (or reducing capacity during periods of low passenger numbers), and adjusting departure times in response to changes in circumstances along a given route, thereby ensuring efficient use of resources and achievement of customer relations goals.;

  • Exercise stewardship

    Exercise stewardship to ensure the efficient and responsible planning and management of resources.

  • Communicate with stakeholders to anticipate increases in demand for transport

    Communicate with city services and event organisations to anticipate increases in the demand for transportation in order to maintain customer service standards and avoid disruptions.

  • Develop mobility programmes

    Develop new mobility programs and policies and improve existing ones by increasing their effectiveness.

  • Analyse transportation costs

    Identify and analyse transportation costs, service levels and availability of equipment; make recommendations and take preventive/corrective measures.

  • Develop urban transport studies

    Study the demographic and spatial characteristics of a city in order to develop new mobility plans and strategies.

  • Focus on passengers

    Transport passengers to their destination in a safe and timely fashion. Provide appropriate customer service; inform passengers in the event of unexpected situations or other incidents.

  • Address problems critically

    Identify the strengths and weaknesses of various abstract, rational concepts, such as issues, opinions, and approaches related to a specific problematic situation in order to formulate solutions and alternative methods of tackling the situation.

  • Manage a team

    Ensure clear and effective channels of communication across all departments within the organisation and support functions, both internally and externally ensuring that the team is aware of the standards and objectives of the department/business unit. Implement the disciplinary and grievance procedures as required ensuring that a fair and consistent approach to managing performance is consistently achieved. Assist in the recruitment process and manage, train and motivate employees to achieve/exceed their potential using effective performance management techniques. Encourage and develop a team ethic amongst all employees.

  • Manage personnel

    Hire and train employees to increase their value to the organisation. This includes a range of human resources activity, developing and implementing policies and processes to create an employee-supportive work environment.

  • Analyse road traffic patterns

    Determine the most efficient road traffic patterns and peak times in order to increase schedule efficiency.

  • Give instructions to staff

    Give instructions to subordinates by employing various communication techniques. Adjust communication style to the target audience in order to convey instructions as intended.

  • Coordinate transport fleet

    Coordinate and supervise transport fleet in all of its traffic functions; maintain service levels while keeping costs at a minimum.

  • Analyse customer service surveys

    Analyse results from surveys completed by passengers/customer; analyse results to identify trends and draw conclusions.

  • Make independent operating decisions

    Make immediate operating decisions as necessary without reference to others, taking into account the circumstances and any relevant procedures and legislation. Determine alone which option is the best for a particular situation.

  • Maintain relationships with government agencies

    Establish and maintain cordial working relationships with peers in different governmental agencies.

  • Develop passenger outreach strategies

    Provide outreach and services to diverse and underserved groups.

Optional knowledge and skills

coordinate transport staff training