Profession Sales assistant, all other

Sales assistant, all other

Shop sales assistants sell goods to customers in retail establishments.

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Personality Type

Tasks sales assistant, all other

  • Greet customers and ascertain what they require.
  • Advise customers, e.g. on the location, availability, selection, price, delivery, use and care of merchandise.
  • Tabulate and total sales bills, and receive and process cash or credit payments.
  • Package merchandise for customers and arrange delivery if necessary.
  • Take special orders for items not currently in stock, and notify customers when the goods have arrived.
  • Handle returns and exchanges, and deal with customer complaints.
  • Price, arrange and display merchandise, and keep the shop tidy and attractive.
  • Perform cash till tasks at the beginning or end of day, e.g. count money, separate charge slips, coupons and vouchers, balance cash drawers, and make deposits to cash office.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Assist with stocktaking, product selection, ordering items and receiving deliveries.

Related professions shop sales assistant

  • First line shop supervisor, all other
  • Sales assistant agricultural retail, pets and flowers
  • Sales assistant clothing, leatherwear
  • Sales assistant construction equipments or components
  • Sales assistant consumer electronics, household equipment
  • Sales assistant drugstore
  • Sales assistant food, beverages, tobacco products
  • Sales assistant jewellery, luxury goods
  • Sales assistant newspapers, books, music, videos, games
  • Sales assistant sporting equipments, leisure products

Source: Sisyphus ODB