Profession Sales representative

Sales representative

Sales representatives sell goods or services (of the company they represent) to customers, e.g. industry, business and professional establishments, and wholesale or retail outlets.

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Personality Type

Tasks sales representative

  • Identify potential customers e.g. by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Contact and visit potential customers.
  • Maintain and develop relationships with existing customers.
  • Give presentations, demonstrate products and show samples or catalogues.
  • Discuss customer requirements and advise them on the capabilities and limitations of the goods or services being sold, and make recommendations.
  • Quote prices, credit or contracts terms, warranties, delivery dates and other bid specifications, and prepare sales contracts for orders obtained.
  • Negotiate prices and terms of sales and service agreements.
  • Arrange for delivery and installation of goods and provision of services, if appropriate.
  • Handle customer complaints and resolve any problems.
  • Maintain records of customers and sales.
  • Stay abreast of advances in product or field, and monitor market conditions and competitors' activities.
  • Collaborate with colleagues, e.g. to exchange information about selling strategies, sales trends, or to make suggestions about new products or improvements to existing products.

Related professions support services (internal)

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  • Buyer technical products
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  • Marketing department manager
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  • Personnel department manager
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  • Production or operations manager
  • Public relations department manager
  • Public relations officer, advisor
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  • Receptionist, telephonist
  • Sailor
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  • Sales representative agricultural products
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Source: Sisyphus ODB