Profession sports equipment repair technician
Sports equipment repair technicians maintain and repair recreational sports equipment such as tennis rackets, archery tools and camping equipment. They use specialised hand tools or mechanical tools to restore damaged parts.
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Personality Type
- Artistic / Realistic
Knowledge
- Sporting equipment usage
Have knowledge of the correct operation and maintenance of sporting equipment.
- Features of sporting equipment
Types of sporting, fitness and recreational equipment and sporting supplies and their characteristics.
Skills
- Maintain records of maintenance interventions
Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
- Provide customer follow-up services
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
- Maintain equipment
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
- Follow trends in sporting equipment
Follow material developments and trends within a specific sport. Keep up-to-date about athletes, gear and equipment manufacturers.
- Identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
- Advise on equipment maintenance
Advise customers on the appropriate products, methods and, if necessary, interventions to ensure proper maintenance and prevent premature damage of an object or an installation.
- Perform minor repairs to equipment
Conduct routine maintenance on equipment. Recognise and identify minor defects in equipment and make repairs if appropriate.
- Use power tools
Operate power driven pumps. Use hand tools or power tools. Use vehicle repair tools or safety equipment.
- Use repair manuals
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
- Create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
- Arrange equipment repairs
Arrange for equipment repairs when necessary.
- Replace defect components
Remove defective parts and replace them with functioning components.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.