Profession survey enumerator

Survey and market research interviewers interview people and record their responses to survey and market research questions on a range of topics.

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Personality Type

Related professions call centre, service desk

  • Call centre agent inbound
  • Call centre agent outbound
  • Call centre manager
  • Client information worker, all other
  • Contact centre information clerk
  • Customer service representative
  • Emergency centre telephonist
  • Enquiry clerk
  • First line supervisor call centre agents

Knowledge

  • Survey techniques

    Techniques on how to identify a target audience, choose the right survey method and analyse the data.

  • Information confidentiality

    The mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with confidential information and the risks of non-compliance.

  • Communication

    Exchanging and conveying information, ideas, concepts, thoughts, and feelings through the use of a shared system of words, signs, and semiotic rules via a medium.

  • Interview techniques

    The techniques for getting information out of people by asking the right questions in the right way and to make them feel comfortable.

Skills

  • Interview people

    Interview people in a range of different circumstances.

  • Fill out forms

    Fill out forms of a different nature with accurate information, legible calligraphy, and within a timely manner.

  • Tabulate survey results

    Collate and organise the answers gathered in interviews or polls in order to be analysed and draw conclusions from them.

  • Adhere to questionnaires

    Follow and ask the questions laid out in questionnaires when interviewing somebody.

  • Respond to enquiries

    Respond to enquiries and requests for information from other organisations and members of the public.

  • Capture people's attention

    Approach people and draw their attention to a subject presented to them or to get information from them.

  • Prepare survey report

    Gather the analysed data from the survey and write a detailed report on the outcome of the survey.

  • Observe confidentiality

    Observe the set of rules establishing the nondisclosure of information except to another authorised person.

  • Document interviews

    Record, write, and capture answers and information collected during interviews for processing and analysis using shorthand or technical equipment.

Optional knowledge and skills

use microsoft office communicate by telephone explain interview purposes manage needs for stationery items evaluate interview reports statistics present reports demography conduct public surveys opinion poll design questionnaires data quality assessment market research national population census visual presentation techniques psychology use office systems use shorthand operate gps systems polling techniques revise questionnaires politics perform data analysis