Profession tourism contract negotiator

Tourism contract negotiators negotiate tourism-related contracts between a tour operator and tourism service providers.

Personality Type

• Enterprising / Conventional
• Enterprising / Investigative

Knowledge

• Tourism market

  The study of the tourism market on a international, regional and local level and considering worldwide tourist destinations.

• Contract law

  The field of legal principles that govern written agreements between parties concerning the exchange of goods or services, including contractual obligations and termination.

Skills

• Maintain relationship with suppliers

  Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.

• Maintain contractual information

  Update contractual records and documentation by periodically reviewing them.

• Negotiate tourism experience purchases

  Reach agreements regarding tourism products and services by negotiating about costs, discounts, terms and volumes.

• Handle personal identifiable information

  Administer sensitive personal information on customers securely and discreetly

• Manage contracts

  Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes.

• Carry out inventory planning

  Determine the optimal quantities and timings of inventory in order to align it with sales and production capacity.

• Manage contract disputes

  Monitor issues that arise between the parties involved in a contract and provide solutions in order to avoid lawsuits.

• Perform contract compliance audits

  Execute a thorough contract compliance audit, ensuring that goods or services are being delivered in a correct and timely fashion, checking for clerical errors or missed credits and discounts and starting procedures for cash recovery.

• Assist with litigation matters

  Provide assistance with the management of litigation matters, including document collection and investigation.

• Manage allocation of tourism services

  Oversee allocation of rooms, seats and tourism services by negotiating with involved parties.

• Manage health and safety standards

  Oversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.

• Negotiate price

  Arrange an agreement on price of products or services provided or offered.

• Ensure contract termination and follow-up

  Guarantee compliance with all contractual and legal requirements and correctly schedule contract extensions or renewals.

• Negotiate supplier arrangements

  Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.

• Apply strategic thinking

  Apply generation and effective application of business insights and possible opportunities, in order to achieve competitive business advantage on a long-term basis.

• Expand the network of providers

  Broaden range of services to clients by seeking opportunities and proposing new local service providers.

• Develop tourism products

  Develop and promote tourism products, activities, services and package deals.

• Monitor contractor performance

  Manage the performance of the contractor, assess whether they are meeting the agreed standard and correct underperformance if needed.

• Manage medium term objectives

  Monitor medium term schedules with budget estimations and reconciliation on a quarterly basis.

Optional knowledge and skills

Source: Sisyphus ODB