Profession Waiting staff

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    Waiting staff

Waiters or waitresses take orders, serve food and beverages to customers, prepare checks and handle payments in dining establishments, e.g. restaurants, hotels and clubs.

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Personality Type

  • Social / Enterprising
  • Social / Realistic

Tasks waiting staff

  • Set tables, e.g. with clean linen, cutlery, crockery and glasses.
  • Welcome and seat customers and hand menus to them.
  • Inform customers about daily specials, answer questions about menu and make recommendations upon request.
  • Take food and beverage orders from customers.
  • Memorise, write down or enter customers' orders into computers, and pass orders to kitchen and bar staff.
  • Serve food and beverages to customers.
  • Prepare or serve speciality dishes at tables as required.
  • Check with customers that they are contented and handle any problems.
  • Prepare bills, present them to customers and handle money or credit card payments.
  • Prepare the restaurant for special events (e.g. weddings), by getting tables, chairs, glasses, etc. ready.
  • Clear and clean tables or counters, e.g. by carrying plates, glasses and cutlery to the kitchen for washing up.

Related professions food server

  • Bartender
  • Counter attendant cafeteria, lunchroom
  • Counter attendant snack counter
  • First line supervisor food servicing workers
  • Food server (not in restaurants)
  • Food server restaurant