Profession warehouse manager

Warehouse managers assume the responsibility for storage facilities. They manage the operations and the staff within.

Personality Type

• Enterprising / Conventional

Knowledge

• Warehouse operations

  Know the basic principles and practices of warehouse operations such as goods storage. Understand and satisfy customer needs and requirements while effectively utilising warehouse equipment, space and labour.

• Warehousing regulations

  Know and comply with local warehousing laws and regulations; stay up-to-date by studying existing and new legislation.

• Safety regulations for warehouses

  The body of warehouse safety procedures and regulations to prevent incidents and hazards. Follow safety regulations and inspect equipment.

• Project management

  Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.

• Goods transported from warehouse facilities

  Know the goods transported from warehouse facilities. Understand the legal and safety requirements of goods, the hazards that materials may represent; provide solutions and appropriate direction for the handling of goods.

Skills

• Manage warehouse organisation

  Manage organisation and design layout of warehouse and warehouse staff; take actions to ensure maximum safety and risk prevention.

• Use different communication channels

  Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

• Monitor security procedures in warehouse operations

  Supervise and enforce procedures for security purposes.

• Meet productivity targets

  Devise methods to determine improvement in productivity, adjusting the goals to be reached and the necessary time and resources.

• Manage a warehouse management system

  Use software in order to store materials within a warehouse; storing operations include shipping, receiving and picking.

• Oversee freight-related financial documentation

  Oversee freight billing and invoicing accuracy

• Work in a logistics team

  Ability to work confidently within a logistics team, with each member of the team fulfilling a role designed to increase the efficiency of the whole.

• Maintain stock control systems

  Keep stock control systems up to date and ensure inventory accuracy.

• Apply safety management

  Apply and supervise measures and regulations concerning security and safety in order to maintain a safe environment in the workplace.

• Monitor storage space

  Supervise and organise the area in which products are stored.

• Ensure stock storage safety

  Ensure that products are stored appropriately. Keep in line with safety procedures.

• Manage dispatch software systems

  Manage dispatch software systems to execute tasks such as work order generation, route planning, and other activities.

• Oversee warehouse value-added activities

  Oversee warehouse activities such as storage and receipt, and dispatch of various goods such as food, drinks, clothing, and household products.

• Perform cost accounting activities

  Execute the cost related activities and operations within the accounting activities such as standard cost development, average pricing analysis, margin and cost ratio analysis, inventory control, and variance analysis. Report the results to management and advise on possible courses of action to control and reduce the costs.

• Manage warehouse operations

  Manage warehouse operations such as delivering orders and maintaining stock; control safety and risk prevention in the warehouse; follow plans to maximise efficiency of the supply chain.

• Ensure efficient utilisation of warehouse space

  Pursue an effective use of warehouse space ensuring maximum efficiency while meeting environmental and budgetary goals.

• Manage staff

  Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

• Coach employees

  Maintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited employees and assist them in the learning of new business systems.

• Improve business processes

  Optimise the series of operations of an organisation to achieve efficiency. Analyse and adapt existing business operations in order to set new objectives and meet new goals.

• Plan the dispatching of products

  Organise a plan for sending goods according to the schedule.

• Create solutions to problems

  Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.

• Manage third-party logistics providers

  Coordinate service providers related to warehousing and transportation.

• Give instructions to staff

  Give instructions to subordinates by employing various communication techniques. Adjust communication style to the target audience in order to convey instructions as intended.

• Maintain physical condition of warehouse

  Develop and Implement new warehouse layouts in order to maintain facilities in good working order; issue work orders for repair and replacement operations.

• Plan the stocking of products

  Decide where and how the goods are to be stocked in the warehouse.

• Provide staff training in warehouse management

  Undertake the necessary training activities and training programmes for company staff in warehouse management.

• Manage inventory

  Control product inventory in balance of availability and storage costs.

• Maintain warehouse database

  Keep digital warehouse database up-to-date and multi-accessible.

• Schedule shifts

  Plan staff time and shifts to reflect the demands of the business.

• Exert a goal-oriented leadership role towards colleagues

  Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.

• Maintain financial records

  Keep track of and finalise all formal documents representing the financial transactions of a business or project.

• Create a work atmosphere of continuous improvement

  Work with management practices such as continuous improvement, preventive maintenance. Pay attention to problem solving and teamwork principles.

• Plan future capacity requirements

  Develop a solid business plan for future capacity requirements; determine whether or not a company is capable of meeting demands for its products or services.

• Comprehend financial business terminology

  Grasp the meaning of basic financial concepts and terms used in businesses and financial institutions or organisations.

• Build business relationships

  Establish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the organisation and its objectives.

• Train employees

  Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

Optional knowledge and skills

Source: Sisyphus ODB