Profession beauty salon attendant

Beauty salon attendants schedule clients' appointments, greet clients on the premises, give detailed information on the salon's services and treatments and gather clients' complaints. They clean the salon regularly and ensure all products are in stock and well deposited. Beauty salon attendants take payments from clients and may sell various beauty products.

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Personality Type

  • Enterprising / Conventional
  • Realistic / Enterprising
  • Enterprising / Realistic

Knowledge

  • Cosmetics

    The various types of substances used to enhance the appearance of the human body.

  • Quality standards

    The national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.

Skills

  • Maintain personal hygiene standards

    Preserve impeccable personal hygiene standards and have a tidy appearance.

  • Maintain the cleanliness of the toilet facilities

    Clean the toilets and wipe the sinks, mirrors and cubicle furniture according to the required standards, providing special attention to details.

  • Maintain work area cleanliness

    Keep the working area and equipment clean and orderly.

  • Handle customer complaints

    Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.

  • Restock toilet facilities' supplies

    Make sure that toilet supplies such as soap and toilet paper are always available for customer use.

  • Ensure sanitation

    Keep workspaces and equipment free from dirt, infection, and disease by removing waste, trash and providing for appropriate cleaning.

  • Clean building floors

    Clean the floors and stairways of buildings by sweeping, vacuuming, and mopping them, according to hygienic and organisational standards.

  • Monitor stock level

    Evaluate how much stock is used and determine what should be ordered.

  • Maintain relationship with customers

    Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.

  • Greet guests

    Welcome guests in a friendly manner in a certain place.

  • Process payments

    Accept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attention to safety and the protection of personal data.

  • Apply company policies

    Apply the principles and rules that govern the activities and processes of an organisation.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Administer appointments

    Accept, schedule and cancel appointments.

Optional knowledge and skills

maintain professional administration manage emergency evacuation plans recommend cosmetics to customers collect items for laundry service sell cosmetics issue sales invoices manage schedule of tasks offer free samples of cosmetics manage cleaning activities keep stock records advise customers on usage of cosmetics communicate by telephone assist guest departure implement marketing strategies allocate locker space order supplies

Common job titles

  • Male spa attendant (newberg)
  • Spa concierge
  • Female spa attendant (newberg)
  • Spa attendant
  • Spa/salon desk attendant
  • Part time assistant manager
  • Med spa marketing director
  • All available jobs