Profession bingo caller

Bingo callers organise and run games of bingo in a bingo hall, social club or other entertainment facility. Main stage callers have knowledge of all relevant legislation governing the bingo operation and club rules regarding the playing of all variations of bingo.  

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Personality Type

  • Realistic / Conventional
  • Conventional / Enterprising

Knowledge

  • Games rules

    Set of principles and rules that govern a game

  • Vocal techniques

    The various techniques for using your voice correctly without exhausting or damaging it when changing voice in tone and volume.

Skills

  • Communicate house rules

    Explain and interpret house rules, such as game rules or betting limits.

  • Maximise sales revenues

    Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.

  • Show good manners with players

    Be polite and show good manners towards players, by-standers and other audience.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Follow ethical code of conduct of gambling

    Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.

  • Take care of personal appearance

    Project the correct professional image by ensuring personal appearance is always of the highest standard. Select proper outfit and overall image and outlook; make daily efforts to build a good impression.

  • Explain bingo rules

    Make the bingo rules clear before the game to the audience.

  • Announce bingo numbers

    Call out the bingo numbers during the game to the audience in a clear and understandable manner.

  • Train employees

    Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.

Optional knowledge and skills

interact with an audience bingo terminology display betting information apply knowledge of human behaviour remove cheating players keep task records company policies handle game complaints

Common job titles

  • San francisco customer service representative (bench)
  • Executive assistant - marketing
  • Agent bingo
  • Bingo agent
  • Call center representative - ft
  • Bingo caller
  • Bingo floor clerk
  • Bingo gaming associate
  • Caller/runner