Bookmakers (also often called 'bookies', or 'turf accountants') take bets on sports games and other events at agreed upon odds, they calculate odds and pay out winnings. They are responsible for the risk management.
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- Sports competition information
The information regarding latest results, competitions and events in the sporting industry.
Mathematics is the study of topics such as quantity, structure, space, and change. It involves the identification of patterns and formulating new conjectures based on them. Mathematicians strive to prove the truth or falsity of these conjectures. There are many fields of mathematics, some of which are widely used for practical applications.
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- Maximise sales revenues
Increase possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.
- Carry out end of day accounts
Execute end of day accounts to ensure that business transactions from the current day have been correctly processed.
- Display betting information
Answer betting queries and put betting information on display.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Communicate house rules
Inform about the applicable rules and guidelines in force such as betting ceilings.
- Assist customers
Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
- Manage work
Supervise, instruct and plan work for teams or individual members of the team. Set up time schedules and make sure they are followed.
- Keep task records
Organise and classify records of prepared reports and correspondence related to the performed work and progress records of tasks.
- Handle customer complaints
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
- Manage cash flow
Take bets, pay out winnings and manage the cash flow.
- Follow ethical code of conduct of gambling
Follow the rules and ethical code used in gambling, betting and lottery. Keep the entertainment of players in mind.
Optional knowledge and skillstrain employees schedule shifts work out odds apply statistical analysis techniques remove cheating players
Source: Sisyphus ODB